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Accepted for/Published in: Journal of Medical Internet Research

Date Submitted: Dec 9, 2024
Open Peer Review Period: Dec 10, 2024 - Feb 4, 2025
Date Accepted: May 21, 2025
(closed for review but you can still tweet)

The final, peer-reviewed published version of this preprint can be found here:

Construction and Evaluation of the Bidirectional Referral System in Internet Hospital: Case Study of Children’s Hospital in Western China

Li Q, Deng Y, Yin X, Li Y, Hu L, yang b

Construction and Evaluation of the Bidirectional Referral System in Internet Hospital: Case Study of Children’s Hospital in Western China

J Med Internet Res 2025;27:e69765

DOI: 10.2196/69765

PMID: 40690599

PMCID: 12303232

Warning: This is an author submission that is not peer-reviewed or edited. Preprints - unless they show as "accepted" - should not be relied on to guide clinical practice or health-related behavior and should not be reported in news media as established information.

Construction and Evaluation of the Bidirectional Referral System in Internet Hospital: A Perspective Based on the Case of Children's Hospitals in Western China

  • Qinling Li; 
  • Yunzhen Deng; 
  • Xiangdong Yin; 
  • Yingliang Li; 
  • Lan Hu; 
  • bin yang

ABSTRACT

Background:

Bidirectional referral is essential in modern healthcare as they facilitate seamless patient transitions between primary and higher-level medical institutions. Conventional referral systems are hindered by offline methods, complex processes, and inadequate information sharing, negatively impacting efficiency and patient experience.

Objective:

This research aims to develop a systematic and standardized bidirectional referral framework for Internet hospitals by investigating the construction and implementation effects of the "Internet +" bidirectional referral model at the Children's Hospital of Chongqing Medical University.

Methods:

We analyze the bidirectional referral model of Internet hospitals from the perspectives of platform operation and management.

Results:

The "Internet +" bidirectional referral model enhances the exchange of patient diagnosis and treatment data, promotes information sharing, simplifies and standardizes the referral process, ultimately saving time, enhancing efficiency, and fostering the integration and optimal allocation of healthcare resources.

Conclusions:

The "Internet +" bidirectional referral service model deserves promotion and adaptation across other medical institutions.


 Citation

Please cite as:

Li Q, Deng Y, Yin X, Li Y, Hu L, yang b

Construction and Evaluation of the Bidirectional Referral System in Internet Hospital: Case Study of Children’s Hospital in Western China

J Med Internet Res 2025;27:e69765

DOI: 10.2196/69765

PMID: 40690599

PMCID: 12303232

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