Accepted for/Published in: Journal of Medical Internet Research
Date Submitted: Dec 9, 2024
Open Peer Review Period: Dec 10, 2024 - Feb 4, 2025
Date Accepted: May 21, 2025
(closed for review but you can still tweet)
Construction and Evaluation of the Bidirectional Referral System in Internet Hospital: Case Study of a Children's Hospital in Western China
ABSTRACT
Background:
Bidirectional referral is essential in modern healthcare as they facilitate seamless patient transitions between primary and higher-level medical institutions. Conventional referral systems are hindered by offline methods, complex processes, and inadequate information sharing, negatively impacting efficiency and patient experience.
Objective:
This research aims to develop a systematic and standardized bidirectional referral framework for Internet hospitals by investigating the construction and implementation effects of the "Internet +" bidirectional referral model at the Children's Hospital of Chongqing Medical University.
Methods:
We analyze the bidirectional referral model of Internet hospitals from the perspectives of platform operation and management.
Results:
The "Internet +" bidirectional referral model enhances the exchange of patient diagnosis and treatment data, promotes information sharing, simplifies and standardizes the referral process, ultimately saving time, enhancing efficiency, and fostering the integration and optimal allocation of healthcare resources.
Conclusions:
The "Internet +" bidirectional referral service model deserves promotion and adaptation across other medical institutions.
Citation
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Copyright
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