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Accepted for/Published in: JMIR mHealth and uHealth

Date Submitted: May 9, 2020
Date Accepted: Aug 2, 2020
Date Submitted to PubMed: Aug 4, 2020

The final, peer-reviewed published version of this preprint can be found here:

Using mHealth to Increase the Reach of Local Guidance to Health Professionals as Part of an Institutional Response Plan to the COVID-19 Outbreak: Usage Analysis Study

Windisch O, Zamberg I, Zanella MC, Gayet-Ageron A, Blondon K, Schiffer E, Agoritsas T

Using mHealth to Increase the Reach of Local Guidance to Health Professionals as Part of an Institutional Response Plan to the COVID-19 Outbreak: Usage Analysis Study

JMIR Mhealth Uhealth 2020;8(8):e20025

DOI: 10.2196/20025

PMID: 32749996

PMCID: 7439805

Using mHealth to increase the reach of local guidance to health professionals as part of institutional response plan to COVID-19 Outbreak: A Quantitative Study

  • Olivier Windisch; 
  • Ido Zamberg; 
  • Marie-Céline Zanella; 
  • Angèl Gayet-Ageron; 
  • Katherine Blondon; 
  • Eduardo Schiffer; 
  • Thomas Agoritsas

ABSTRACT

Background:

Current COVID-19 related sanitary crisis has led many hospitals worldwide to rapidly restructure their organization. In response to the rapidly evolving body of evidence, a solid strategy is needed to disseminate local and validated guidance to help implementing recommendations for COVID-19 management.

Objective:

We describe the use of a dedicated mobile Health (mHealth) platform as part of an institutional dissemination strategy of an up-to-date guidance about the COVID-19 to all healthcare workers (HCW) in a large academic hospital.

Methods:

A multidisciplinary team of experts produced local guidance related to COVID-19. Sixty documents and 17 external links were produced. Documents were disseminated on an already functional mHealth platform for HCW. Using a third-party statistics tool, data concerning user activity and content use was anonymously collected. The user activity was compared between the 14-day period after targeted dissemination (TD) to the prior 2-months period.

Results:

After TD, the number of active devices doubled from 684 to 1400; 912 new users downloaded the application for a total of 2532 users. Sixty COVID-19 related documents were viewed 7740 times, which represents 71.2% of total content views (10’869), including 530 documents accessed per day. User activity increased on a fourfold basis with number of active devices rising from 53 (IQR:40-70) to 210 (IQR:167-297), p <0.001. The number of sessions per day rose from 166 (IQR:110-246) to 704 (517-1028), p<0.001.

Conclusions:

The use of a mHealth solution to disseminate time-sensitive medical knowledge seemed to be an effective solution to increase the reach of targeted audience.


 Citation

Please cite as:

Windisch O, Zamberg I, Zanella MC, Gayet-Ageron A, Blondon K, Schiffer E, Agoritsas T

Using mHealth to Increase the Reach of Local Guidance to Health Professionals as Part of an Institutional Response Plan to the COVID-19 Outbreak: Usage Analysis Study

JMIR Mhealth Uhealth 2020;8(8):e20025

DOI: 10.2196/20025

PMID: 32749996

PMCID: 7439805

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