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Accepted for/Published in: JMIR Human Factors

Date Submitted: Dec 27, 2017
Open Peer Review Period: Dec 29, 2017 - Mar 20, 2018
Date Accepted: Jan 6, 2019
(closed for review but you can still tweet)

The final, peer-reviewed published version of this preprint can be found here:

Uptake and Scalability of a Peritoneal Dialysis Virtual Care Solution: Qualitative Study

Jeffs L, Jamieson T, Saragosa M, Mukerji G, Jain AK, Man R, Desveaux L, Shaw J, Agarwal P, Hensel JM, Maione M, Onabajo N, Nguyen M, Bhatia R

Uptake and Scalability of a Peritoneal Dialysis Virtual Care Solution: Qualitative Study

JMIR Hum Factors 2019;6(2):e9720

DOI: 10.2196/humanfactors.9720

PMID: 30990460

PMCID: 6488957

Warning: This is an author submission that is not peer-reviewed or edited. Preprints - unless they show as "accepted" - should not be relied on to guide clinical practice or health-related behavior and should not be reported in news media as established information.

Uptake and Scalability of a Peritoneal Dialysis Virtual Care Solution: Qualitative Study

  • Lianne Jeffs; 
  • Trevor Jamieson; 
  • Marianne Saragosa; 
  • Geetha Mukerji; 
  • Arsh K Jain; 
  • Rachel Man; 
  • Laura Desveaux; 
  • James Shaw; 
  • Payal Agarwal; 
  • Jennifer M Hensel; 
  • Maria Maione; 
  • Nike Onabajo; 
  • Megan Nguyen; 
  • R Bhatia

Background:

Early research in the area of virtual care solutions with peritoneal dialysis (PD) patients has focused on evaluating the outcomes and impact of these solutions. There has been less attention focused on understanding the factors influencing the uptake, usability, and scalability of virtual care for chronic kidney disease (CKD) patients receiving PD at home.

Objective:

In this context, a study was undertaken to (1) assess and understand the factors influencing the uptake of a virtual care solution and (2) provide recommendations for the scalability of a virtual care solution aimed at enhancing CKD patients’ outcomes and experiences.

Methods:

This study used a qualitative design with semistructured interviews and a thematic analysis approach. A total of 25 stakeholders—6 patients and 3 caregivers, 6 health care providers, 2 vendors, and 8 health system decision makers—participated in this study.

Results:

The following three primary mechanisms emerged to influence the usability of the virtual care solution: (1) receiving hands-on training and ongoing communication from a supportive team, (2) adapting to meet user needs and embedding them into workflow, and (3) being influenced by patient and caregiver characteristics. Further, two overarching recommendations were developed for considerations around scalability: (1) co-design locally, embed into the daily workflow, and deploy over time and (2) share the benefits and build the case.

Conclusions:

Study findings can be used by key stakeholders in their future efforts to enhance the implementation, uptake, and scalability of virtual care solutions for CKD and managing PD at home.


 Citation

Please cite as:

Jeffs L, Jamieson T, Saragosa M, Mukerji G, Jain AK, Man R, Desveaux L, Shaw J, Agarwal P, Hensel JM, Maione M, Onabajo N, Nguyen M, Bhatia R

Uptake and Scalability of a Peritoneal Dialysis Virtual Care Solution: Qualitative Study

JMIR Hum Factors 2019;6(2):e9720

DOI: 10.2196/humanfactors.9720

PMID: 30990460

PMCID: 6488957

Per the author's request the PDF is not available.

© The authors. All rights reserved. This is a privileged document currently under peer-review/community review (or an accepted/rejected manuscript). Authors have provided JMIR Publications with an exclusive license to publish this preprint on it's website for review and ahead-of-print citation purposes only. While the final peer-reviewed paper may be licensed under a cc-by license on publication, at this stage authors and publisher expressively prohibit redistribution of this draft paper other than for review purposes.