Currently submitted to: JMIR Formative Research
Date Submitted: Feb 27, 2026
Open Peer Review Period: Mar 2, 2026 - Apr 27, 2026
(currently open for review)
Warning: This is an author submission that is not peer-reviewed or edited. Preprints - unless they show as "accepted" - should not be relied on to guide clinical practice or health-related behavior and should not be reported in news media as established information.
Accessing the feasibility of ambient scribe technology in stimulated physiotherapy outpatient consultation: a pilot study
ABSTRACT
Background:
Extensive documentation requirements, time constraints and an increasing burden of an aging population place increasing demands on the healthcare sector. Ambient scribe technology offers a potential time-optimizing solution by transcribing spoken conversations into draft clinical notes in real-time.
Objective:
To assess the clinical utility of an ambient scribe tool in an outpatient physiotherapy department, with a focus on timesaving, documentation quality and employee satisfaction.
Methods:
Outpatient consultations were simulated to compare the ambient scribe tool against regular documentation practices. A head-to-head comparison was used for time difference. Quality was evaluated by the modified Physician Documentation Quality Index 9. Employee satisfaction was measured using the Technology Acceptance Model.
Results:
Across 13 cases, documentation time was reduced by an average of 35%. The documentation quality was rated 31.15 out of 35 points. Physiotherapists acknowledge ambient scribes potential usefulness.
Conclusions:
Ambient scribe significantly reduced documentation time and attained good documentation quality. However, there are some inconsistencies in employee satisfaction
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