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Currently accepted at: Journal of Medical Internet Research

Date Submitted: Dec 26, 2025
Open Peer Review Period: Dec 29, 2025 - Feb 23, 2026
Date Accepted: Jun 17, 2026
(closed for review but you can still tweet)

This paper has been accepted and is currently in production.

It will appear shortly on 10.2196/90380

The final accepted version (not copyedited yet) is in this tab.

Warning: This is an author submission that is not peer-reviewed or edited. Preprints - unless they show as "accepted" - should not be relied on to guide clinical practice or health-related behavior and should not be reported in news media as established information.

Digital Transformation in Healthcare: Are we on the right track?

  • Guilherme Tortorella; 
  • Flavio Fogliatto; 
  • Roberto Vassolo; 
  • Alejandro Mac Cawley Vergara; 
  • Diego Tlapa Mendoza

ABSTRACT

The healthcare digital transformation is gaining increasing notoriety, despite the observed challenges in its implementation. The envisioned benefits together with the growing need for better healthcare are motivating academia, organizations, regulatory agencies, and governments to develop more effective digital healthcare solutions. Through extensive debates among the authors and supported by a narrative literature review, this paper discusses how digital transformation is being conducted in the healthcare sector. Our discussion relies on the concepts from the sociotechnical systems theory categorizing it according to three social (people, culture, and goals) and three technical (processes/procedures, infrastructure, and technology) dimensions. Overall, we argue that both social and technical dimensions present elements that have been either encouraging or discouraging the progress of healthcare digital transformation. The identification of current trends on such (on- and off-track) elements allowed the formulation of propositions for future testing and validation. This approach can help the establishment of better government policies, foster private initiatives, and shift regulatory guidelines to support a successful digital transformation in health systems. Lastly, from a research perspective, we outline some opportunities for further interdisciplinary investigation in the field, promoting advances in the understanding of healthcare digital transformation.


 Citation

Please cite as:

Tortorella G, Fogliatto F, Vassolo R, Mac Cawley Vergara A, Tlapa Mendoza D

Digital Transformation in Healthcare: Are we on the right track?

JMIR Preprints. 26/12/2025:90380

DOI: 10.2196/preprints.90380

URL: https://preprints.jmir.org/preprint/90380

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