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Currently submitted to: JMIR Public Health and Surveillance

Date Submitted: Oct 24, 2025
Open Peer Review Period: Oct 24, 2025 - Dec 19, 2025
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Community Voices Matter: Experimental Evidence for the Effectiveness of Participatory COVID-19 Messaging

  • Tiarney D. Ritchwood

ABSTRACT

Background:

The COVID-19 pandemic highlighted the importance of public health communication while exposing its shortcomings, particularly among African American communities disproportionately affected by the virus. Traditional expert-driven communication campaigns often failed to resonate with this population due to pandemic fatigue, misinformation, and longstanding mistrust. Culturally grounded and co-created communication strategies are increasingly recognized as critical to improving the effectiveness of public health messaging. However, limited experimental evidence exists to evaluate whether community such messages outperform traditional expert-developed messages in promoting engagement and behavioral intent.

Objective:

This study aimed to evaluate the effectiveness of community co-created messages, developed through participatory design methods and supported by generative artificial intelligence tools, in promoting COVID-19 preventive behaviors among African American adults in North Carolina. Specifically, we sought to determine whether participatory messages outperformed standard public health messages in enhancing message credibility, emotional engagement, and behavioral intent.

Methods:

We employed a multi-phase crowdsourcing approach, including two open calls and a designathon, to develop a culturally grounded, community-driven video promoting COVID-19 prevention. A key innovation was the integration of generative AI tools enabling designers to translate ideas into digital outputs without requiring technical expertise. The community-driven video was compared with an expert-designed video widely circulated during the pandemic. African American adults (N = 546) recruited online were randomly assigned to view one of the two videos and then completed a survey assessing narrator relatability, youth versus adult appeal, motivation, attention, and perceived behavioral impact.

Results:

Regression analyses controlling for demographics indicated that participants rated the community-driven video as significantly more relatable, motivating, attention-grabbing, and behaviorally impactful than the expert-designed video. The community-driven video was also perceived as more appealing to youth, while the expert-designed video was seen as more appealing to adults. No significant differences emerged for message agreement or likelihood to recommend.

Conclusions:

Findings provide empirical evidence that community-driven communication can increase message appeal among African American audiences. Incorporating participatory design and creative co-production processes into public health campaigns may increase their resonance, strengthen trust, and improve equity in health communication. These results provide experimental support for embedding community perspectives at the center of message development in future public health initiatives.


 Citation

Please cite as:

Ritchwood TD

Community Voices Matter: Experimental Evidence for the Effectiveness of Participatory COVID-19 Messaging

JMIR Preprints. 24/10/2025:86447

DOI: 10.2196/preprints.86447

URL: https://preprints.jmir.org/preprint/86447

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