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Accepted for/Published in: JMIR Research Protocols

Date Submitted: Aug 13, 2025
Date Accepted: Nov 19, 2025

The final, peer-reviewed published version of this preprint can be found here:

Interactive Internet-Based Motivational Interviewing Training for HIV Counseling Support Staff to Improve Health Communication in HIV Care Interactions: Protocol for Training Development and a Pilot Randomized Controlled Trial

Balan I, Brewer O, Kutner B, Giguere R

Interactive Internet-Based Motivational Interviewing Training for HIV Counseling Support Staff to Improve Health Communication in HIV Care Interactions: Protocol for Training Development and a Pilot Randomized Controlled Trial

JMIR Res Protoc 2026;15:e82241

DOI: 10.2196/82241

PMID: 41499162

PMCID: 12824569

Warning: This is an author submission that is not peer-reviewed or edited. Preprints - unless they show as "accepted" - should not be relied on to guide clinical practice or health-related behavior and should not be reported in news media as established information.

Interactive Internet-based Motivational Interviewing Training for HIV Counseling Support Staff to Improve Health Communication in HIV Care Interactions: Protocol for Training Development and a Pilot Randomized Controlled Trial

  • Ivan Balan; 
  • Onna Brewer; 
  • Bryan Kutner; 
  • Rebecca Giguere

ABSTRACT

Background:

Background:

HIV counseling support staff (CSS) play a crucial role in HIV care outcomes, providing essential access to HIV test counseling, linkage-to-care support, adherence counseling, peer support, and navigation. Effective training in evidence-based interventions (EBIs) like Motivational Interviewing (MI) is imperative to maximize the impact of CSS in enhancing HIV care outcomes. MI is a collaborative, goal-oriented communication method aimed at bolstering an individual's motivation and movement toward specific goals by eliciting and exploring personal arguments for change. MI has demonstrated efficacy across various medical and mental health outcomes, including its significant impact on the status-neutral HIV Care Continuum (HCC).

Objective:

Objective:

The objective of this study is to develop and pilot an interactive internet-based MI training program for HIV CSS (iMI4HIV) aiming to enhance their communication skills in HIV care interactions.

Methods:

Methods:

The iMI4HIV Study will have two phases. In Phase 1, Development, we will conduct formative focus groups (FGs) with CSS (N=16) to identify HIV care interactions for demonstration videos and assess acceptability of gamification components; create MI demonstration videos depicting key interactions from status-neutral HCC; program iMI4HIV (including skills development tasks, gamification components, etc.); and pilot a virtual MI (VMI) workshop followed by iMI4HIV (N=8). We will also conduct qualitative interviews (QI) with eight leaders from HIV care agencies to explore their use of existing online MI training programs, acceptability of iMI4HIV, and possible facilitators and impediments to its adoption for training HIV CSS. In Phase 2, Pilot RCT, we will randomize 30 CSS at a 2:1 ratio (VMI workshop + iMI4HIV vs. VMI workshop + wait list control) to assess the feasibility and acceptability of iMI4HIV and to pilot the RCT processes and assessments for a future efficacy trial. We will also explore the preliminary impact of iMI4HIV on MI skills acquisition.

Results:

Results:

The CSS focus groups began in August 2024, and programming of the training is near completion. We plan to conduct a pilot with eight participants by the end of 2025, to obtain feedback and conclude Phase 1 of the study. The Phase 2 pilot RCT is expected to be launched in February 2026, with all data collection to be completed by October 2026.

Conclusions:

Conclusions:

Our pilot study aims to demonstrate the feasibility and acceptability of an internet-based MI training program for HIV CSS. If successful, this training program has the potential to enhance the delivery of EBIs in HIV care settings, ultimately improving patient outcomes and adherence to treatment protocols. Further research and larger trials will be needed to confirm these findings and refine the training approach. Clinical Trial: Trial Registration: Not Applicable. This study does not meet the NIH definition of a clinical trial. Although it is a study in which “one or more human subjects are prospectively assigned to one or more interventions to evaluate the effects of those interventions”, the outcomes are MI skills and not “health-related biomedical or behavioral outcomes.”


 Citation

Please cite as:

Balan I, Brewer O, Kutner B, Giguere R

Interactive Internet-Based Motivational Interviewing Training for HIV Counseling Support Staff to Improve Health Communication in HIV Care Interactions: Protocol for Training Development and a Pilot Randomized Controlled Trial

JMIR Res Protoc 2026;15:e82241

DOI: 10.2196/82241

PMID: 41499162

PMCID: 12824569

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