Maintenance Notice

Due to necessary scheduled maintenance, the JMIR Publications website will be unavailable from Wednesday, July 01, 2020 at 8:00 PM to 10:00 PM EST. We apologize in advance for any inconvenience this may cause you.

Who will be affected?

Accepted for/Published in: Interactive Journal of Medical Research

Date Submitted: Jul 9, 2025
Open Peer Review Period: Aug 11, 2025 - Oct 6, 2025
Date Accepted: Dec 17, 2025
Date Submitted to PubMed: Dec 28, 2025
(closed for review but you can still tweet)

The final, peer-reviewed published version of this preprint can be found here:

The Effectiveness, Facilitators, and Barriers of Digital Mental Health Services for First Nations People in Australia: Systematic Scoping Review

Zhai S, Goodman A, Smith AC, Diminic S, Zhou X

The Effectiveness, Facilitators, and Barriers of Digital Mental Health Services for First Nations People in Australia: Systematic Scoping Review

Interact J Med Res 2026;15:e80386

DOI: 10.2196/80386

PMID: 41592169

PMCID: 12841858

Effectiveness, facilitators and barriers of digital mental health services for First Nations Peoples in Australia: A systematic scoping review

  • Siyu Zhai; 
  • Andrew Goodman; 
  • Anthony C. Smith; 
  • Sandra Diminic; 
  • Xiaoyun Zhou

ABSTRACT

Background:

First Nations peoples in Australia experience inequitable mental health outcomes and service access due to colonisation and intergenerational trauma. Geographical remoteness and limited access to culturally safe services. Digital mental health (DMH) services, which refer to offering mental health services through digital platforms, are considered potential solutions to address inequitable mental health service access faced by First Nations Australians and improve their mental health outcome. However, evidence on the effectiveness of DMH for First Nations Peoples in Australia is yet to be synthesised. This systematic review aimed to assess the effectiveness of DMH services in improving mental health outcomes for First Nations Peoples in Australia and to identify the facilitators and barriers that influence the implementation of DMH services in this context. A systematic search was conducted across six academic databases to search for studies related to DMH services for First Nations Peoples in Australia. Search terms relating to First Nations Peoples, geographic terminologies of Australia, mental health, and digital mental health services were used. Studies were included if they assessed the effectiveness of digital mental health interventions among First Nations people in Australia. Data were extracted based on study design, targeted services, and research findings, then synthesised using a thematic analysis framework. In total, 22 studies met the inclusion criteria. The included studies used a variety of study designs and researched multiple DMH services designed to provide support, treatment, and psychological assessments. A general effectiveness for non-severe mental health conditions was observed. Several determinants of facilitators and barriers of the implementation of DMH services were identified, including: 1. Organisational and administrative factors; 2. Cultural appropriateness; 3. Accessibility; 4. Integration of DMH services to the existing situation; 5. Engagement between clients and service providers; 6. Coverage of different conditions and clients; 7. Acceptability to DMH services; 8. Digital literacy, and 9. Efficiency. Given the effectiveness in providing services to most mental health conditions, DMH services have the potential to address the mental health needs of First Nations Peoples in Australia. However, the decision-making at multiple layers, as well as the design and implementation of DMH, should consider the determinants identified by this review.

Objective:

This systematic review aimed to assess the effectiveness of DMH services in improving mental health outcomes for First Nations Peoples in Australia and to identify the facilitators and barriers that influence the implementation of DMH services in this context.

Methods:

A systematic search was conducted across six academic databases to search for studies related to DMH services for First Nations Peoples in Australia. Search terms relating to First Nations Peoples, geographic terminologies of Australia, mental health, and digital mental health services were used. Studies were included if they assessed the effectiveness of digital mental health interventions among First Nations people in Australia. Data were extracted based on study design, targeted services, and research findings, then synthesised using a thematic analysis framework.

Results:

In total, 22 studies met the inclusion criteria. The included studies used a variety of study designs and researched multiple DMH services designed to provide support, treatment, and psychological assessments. A general effectiveness for non-severe mental health conditions was observed. Several determinants of facilitators and barriers of the implementation of DMH services were identified, including: 1. Organisational and administrative factors; 2. Cultural appropriateness; 3. Accessibility; 4. Integration of DMH services to the existing situation; 5. Engagement between clients and service providers; 6. Coverage of different conditions and clients; 7. Acceptability to DMH services; 8. Digital literacy, and 9. Efficiency.

Conclusions:

Given the effectiveness in providing services to most mental health conditions, DMH services have the potential to address the mental health needs of First Nations Peoples in Australia. However, the decision-making at multiple layers, as well as the design and implementation of DMH, should consider the determinants identified by this review.


 Citation

Please cite as:

Zhai S, Goodman A, Smith AC, Diminic S, Zhou X

The Effectiveness, Facilitators, and Barriers of Digital Mental Health Services for First Nations People in Australia: Systematic Scoping Review

Interact J Med Res 2026;15:e80386

DOI: 10.2196/80386

PMID: 41592169

PMCID: 12841858

Download PDF


Request queued. Please wait while the file is being generated. It may take some time.

© The authors. All rights reserved. This is a privileged document currently under peer-review/community review (or an accepted/rejected manuscript). Authors have provided JMIR Publications with an exclusive license to publish this preprint on it's website for review and ahead-of-print citation purposes only. While the final peer-reviewed paper may be licensed under a cc-by license on publication, at this stage authors and publisher expressively prohibit redistribution of this draft paper other than for review purposes.