Maintenance Notice

Due to necessary scheduled maintenance, the JMIR Publications website will be unavailable from Wednesday, July 01, 2020 at 8:00 PM to 10:00 PM EST. We apologize in advance for any inconvenience this may cause you.

Who will be affected?

Accepted for/Published in: JMIR Formative Research

Date Submitted: Jun 4, 2025
Date Accepted: Aug 11, 2025

The final, peer-reviewed published version of this preprint can be found here:

The Use of Technology by the Rural-Dwelling Caregivers of People Living With Dementia to Support Caregiving: Qualitative Interview Study

Jolliff A, Boucher S, Hill J, Allen-Watts K, Rodriguez MJ, Elliott C, Zuraw M, Werner NE

The Use of Technology by the Rural-Dwelling Caregivers of People Living With Dementia to Support Caregiving: Qualitative Interview Study

JMIR Form Res 2025;9:e77231

DOI: 10.2196/77231

PMID: 40990378

PMCID: 12508661

Warning: This is an author submission that is not peer-reviewed or edited. Preprints - unless they show as "accepted" - should not be relied on to guide clinical practice or health-related behavior and should not be reported in news media as established information.

How Rural-Dwelling Caregivers of People Living with Dementia use Technology to Support Caregiving: A Qualitative Study

  • Anna Jolliff; 
  • Sarah Boucher; 
  • Jordan Hill; 
  • Kristen Allen-Watts; 
  • Miriam J. Rodriguez; 
  • Christian Elliott; 
  • Matthew Zuraw; 
  • Nicole E. Werner

ABSTRACT

Background:

Family caregivers of people living with dementia who live in rural areas face challenges unique from their urban counterparts. Technology is a promising but under-utilized method for delivering interventions to rural caregivers.

Objective:

The purpose of the present study was to describe the technologies used by rural caregivers of people living with dementia, how these caregivers use technology to support caregiving, and the barriers and facilitators they face in using technology.

Methods:

We conducted virtual, semi-structured interviews with rural caregivers of people living with dementia. The objective of the primary study was to understand how caregivers access support, including the types of support used, strategies used to find support, and any unmet support needs. The present project was a secondary analysis focused exclusively on caregivers’ technology use. Summative-, content-, and thematic analyses were used to understand patterns of technology use and barriers and facilitators to its use.

Results:

Caregivers (N=19) were 73.7% female and their mean age was 66.4 (SD=10.1). The five most frequently endorsed technologies were phones for calling (100%) and texting (73.7%); websites (89% of sample); television/movies (80% of sample); and e-mail (68.4%). Technology provided the following types of support: informational (100% of caregivers), emotional (68.4%), instrumental (63.2%), entertainment (52.7%), safety (31.6%), and caregiver personal health (21.1%). Thematic analysis yielded four characteristics of caregivers that facilitated technology use, including access to technology, technology savviness, preference for technology, and having a technology broker. In addition, analyses yielded four characteristics of technology that facilitated technology use, including appeal, efficiency, ease of use, and trustworthiness.

Conclusions:

All rural caregivers in the present study used technology to access caregiving support, which suggests that this population is prepared for remote interventions. Our findings can be used to help determine optimal delivery and content of these interventions and to instruct interventionists on caregiver and technology characteristics that may present barriers to uptake. Rural caregivers may be accepting of interventions delivered through text, websites, and video, particularly those that focus on meeting informational and instrumental needs. Clinical Trial: N/A


 Citation

Please cite as:

Jolliff A, Boucher S, Hill J, Allen-Watts K, Rodriguez MJ, Elliott C, Zuraw M, Werner NE

The Use of Technology by the Rural-Dwelling Caregivers of People Living With Dementia to Support Caregiving: Qualitative Interview Study

JMIR Form Res 2025;9:e77231

DOI: 10.2196/77231

PMID: 40990378

PMCID: 12508661

Download PDF


Request queued. Please wait while the file is being generated. It may take some time.

© The authors. All rights reserved. This is a privileged document currently under peer-review/community review (or an accepted/rejected manuscript). Authors have provided JMIR Publications with an exclusive license to publish this preprint on it's website for review and ahead-of-print citation purposes only. While the final peer-reviewed paper may be licensed under a cc-by license on publication, at this stage authors and publisher expressively prohibit redistribution of this draft paper other than for review purposes.