Maintenance Notice

Due to necessary scheduled maintenance, the JMIR Publications website will be unavailable from Wednesday, July 01, 2020 at 8:00 PM to 10:00 PM EST. We apologize in advance for any inconvenience this may cause you.

Who will be affected?

Accepted for/Published in: JMIR Human Factors

Date Submitted: Apr 25, 2025
Date Accepted: Jan 8, 2026

The final, peer-reviewed published version of this preprint can be found here:

Enhancing Data-Driven Decision-Making in HIV Care With Viral Load and Early Infant Diagnosis Data Dashboards in Côte d’Ivoire: Qualitative Study

He Y, Kouabenan YR, Assoa PH, Puttkammer N, Gloyd S, Hoffman N, Wagenaar B, Iiams-Hauser C, Komena P, Kamelan NPF, Pongathie AS, Flowers J, Abiola N, Kohemun N, Amani JBK, Adje-Toure C, Perrone L

Enhancing Data-Driven Decision-Making in HIV Care With Viral Load and Early Infant Diagnosis Data Dashboards in Côte d’Ivoire: Qualitative Study

JMIR Hum Factors 2026;13:e76550

DOI: 10.2196/76550

PMID: 41915845

Warning: This is an author submission that is not peer-reviewed or edited. Preprints - unless they show as "accepted" - should not be relied on to guide clinical practice or health-related behavior and should not be reported in news media as established information.

Enhancing Data-driven Decision Making in HIV Care with Viral Load and Early Infant Diagnosis Data Dashboards in Côte d’Ivoire: A Qualitative Study

  • Yao He; 
  • Yves-Rolland Kouabenan; 
  • Paul Henri Assoa; 
  • Nancy Puttkammer; 
  • Stephen Gloyd; 
  • Noah Hoffman; 
  • Bradley Wagenaar; 
  • Casey Iiams-Hauser; 
  • Pascal Komena; 
  • N'zi Pierre Fourier Kamelan; 
  • Adama Sanogo Pongathie; 
  • Jan Flowers; 
  • Nadine Abiola; 
  • Natacha Kohemun; 
  • Jean-Bernard Koffi Amani; 
  • Christiane Adje-Toure; 
  • Lucy Perrone

ABSTRACT

Background:

Data dashboards are popular tools for supporting routine monitoring and decision-making in public health. Two dashboards were developed in Côte d’Ivoire to visualize laboratory data on HIV viral load (VL) and early infant diagnosis (EID) testing.

Objective:

This study assessed the values, attitudes, and experiences regarding data-driven decision-making and the VL and EID dashboards among existing and potential dashboard users in Côte d’Ivoire.

Methods:

We conducted a qualitative study including two focus group discussions (FGDs) and 12 in-depth interviews (IDIs). The Conceptual Framework for the Use of Health Data in Decision Making guided the FGDs, and the Consolidated Framework for Implementation Research informed the IDIs. We used deductive and inductive approaches to analyze the interview data.

Results:

The 26 participants were from 17 organizations; 11 (42.3%) were female. The participants reported a supportive data culture that valued data-driven decision-making and external pressure from PEPFAR that motivated data use. The dashboards were considered useful for monitoring performances and making decisions for service delivery and laboratory operations. Existing users used the dashboards regularly. Potential users expressed interest in the speed and ability to track progress. The participants considered the dashboards simple and straightforward compared to other analytical tools but suggested updating the dashboards more frequently and visualizing more data.

Conclusions:

The study highlighted the importance of supportive data culture and the potential of dashboards to promote data use. However, challenges such as limited access to the Internet and equipment for potential users need to be addressed. Clinical Trial: N/A


 Citation

Please cite as:

He Y, Kouabenan YR, Assoa PH, Puttkammer N, Gloyd S, Hoffman N, Wagenaar B, Iiams-Hauser C, Komena P, Kamelan NPF, Pongathie AS, Flowers J, Abiola N, Kohemun N, Amani JBK, Adje-Toure C, Perrone L

Enhancing Data-Driven Decision-Making in HIV Care With Viral Load and Early Infant Diagnosis Data Dashboards in Côte d’Ivoire: Qualitative Study

JMIR Hum Factors 2026;13:e76550

DOI: 10.2196/76550

PMID: 41915845

Download PDF


Request queued. Please wait while the file is being generated. It may take some time.

© The authors. All rights reserved. This is a privileged document currently under peer-review/community review (or an accepted/rejected manuscript). Authors have provided JMIR Publications with an exclusive license to publish this preprint on it's website for review and ahead-of-print citation purposes only. While the final peer-reviewed paper may be licensed under a cc-by license on publication, at this stage authors and publisher expressively prohibit redistribution of this draft paper other than for review purposes.