JMIR Publications

ABSTRACT

Background:

Implementing new technologies in healthcare settings is often a complex and challenging process. Virtual reality (VR) has demonstrated promising results in terms of feasibility, acceptability, and effectiveness across various health conditions. However, little research has been done on patients’ acceptance of VR technology in psychiatric care.

Objective:

This study aimed to explore patients’ experiences of being offered the use of a virtual calm room when feeling anxious or worried in a psychiatric inpatient setting.

Methods:

A mixed-methods design was employed, with a qualitative → quantitative (QUAL → QUAN) approach. Data were gathered through individual interviews (n = 10) and a three-item rating scale (n = 59). The qualitative findings were then validated within a larger population using the quantitative data.

Results:

The majority of participants reported being satisfied with the option of using VR. Their initial impressions of the virtual calm room were that it seemed like a creative and stimulating environment that could potentially have a positive impact on them. They expected the VR experience to enhance their feelings of relaxation and concentration. The participants highlighted human interaction as a particularly valuable aspect to consider when implementing VR, emphasizing its role in enhancing the overall experience and ensuring a sense of connection and support throughout the process. Participants reported no significant difficulties in using the VR technology. They expressed high willingness to use the virtual calm room again in future and viewed the method as modern and innovative.

Conclusions:

The qualitative findings highlighted patients’ openness to innovative methods for enhancing their engagement in the psychiatric inpatient setting. Patients expressed a desire for increased availability of the virtual calm room. However, maintaining a balance between innovative technologies and human support is crucial for the successful implementation of such methods. Quantitative results demonstrated high acceptance of the option of using the virtual calm room, with no significant difficulties reported.