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Accepted for/Published in: JMIR Aging

Date Submitted: Mar 24, 2025
Open Peer Review Period: Mar 24, 2025 - May 19, 2025
Date Accepted: Jul 31, 2025
(closed for review but you can still tweet)

The final, peer-reviewed published version of this preprint can be found here:

Evaluating the Effectiveness of Digital Social Robots in Reducing Loneliness Among Community-Dwelling Older Adults in Japan: Randomized Controlled Trial and Qualitative Analysis

Murayama H, Takase M

Evaluating the Effectiveness of Digital Social Robots in Reducing Loneliness Among Community-Dwelling Older Adults in Japan: Randomized Controlled Trial and Qualitative Analysis

JMIR Aging 2025;8:e74422

DOI: 10.2196/74422

PMID: 41124645

PMCID: 12543208

Effectiveness of social robots in reducing loneliness among community-dwelling older adults: A randomized controlled trial and qualitative analysis in Japan

  • Hiroshi Murayama; 
  • Mai Takase

ABSTRACT

Background:

Most studies on interventions using social robots to reduce loneliness have been conducted in facilities in Western nations.

Objective:

This study evaluated the effectiveness of social robot interventions in reducing loneliness among community-dwelling older Japanese adults using a randomized controlled trial and qualitative analysis.

Methods:

Individuals aged ≥65 years who lived alone in Tokyo and neighboring areas and experienced loneliness were recruited. Seventy-three eligible participants were randomly assigned to either an intervention or control group. The four-week intervention involved a humanoid social communication robot (BOCCO emo), which facilitated conversations with human operators and/or family members and reminded participants of daily tasks. The primary outcome was loneliness, with psychological well-being, depression, and laughter frequency as secondary outcomes. Participants were evaluated at baseline and follow-up. In the follow-up survey, participants in the intervention group provided open-ended responses regarding their experiences using the social robot.

Results:

A total of 68 participants completed both the baseline and follow-up surveys (n = 34 in each group; mean age: 82.3 years; 94.1% women). Loneliness decreased more in the intervention group than in the control group. Psychological well-being improved, and the frequency of laughter tended to increase in the intervention group. Content analysis identified four categories: “emotional support and psychological connection,” “lifestyle assistance,” “enrichment of social interaction,” and “cognitive and mental stimulation.”

Conclusions:

Social robots can reduce loneliness among community-dwelling older adults in non-Western societies. Information and communication technology appears to be an effective approach to alleviating loneliness and enhancing well-being among older adults in community settings. Clinical Trial: UMIN000050644


 Citation

Please cite as:

Murayama H, Takase M

Evaluating the Effectiveness of Digital Social Robots in Reducing Loneliness Among Community-Dwelling Older Adults in Japan: Randomized Controlled Trial and Qualitative Analysis

JMIR Aging 2025;8:e74422

DOI: 10.2196/74422

PMID: 41124645

PMCID: 12543208

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