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Accepted for/Published in: JMIR mHealth and uHealth

Date Submitted: Mar 10, 2025
Date Accepted: Oct 14, 2025

The final, peer-reviewed published version of this preprint can be found here:

Leveraging Social Media and Crowdsourcing to Recruit and Retain Military Veterans With Posttraumatic Stress Disorder or Experience of Harmful Gambling for mHealth Interventions: Descriptive Study

Heath C, Williams JM, Leightley D, Murphy D, Dymond S

Leveraging Social Media and Crowdsourcing to Recruit and Retain Military Veterans With Posttraumatic Stress Disorder or Experience of Harmful Gambling for mHealth Interventions: Descriptive Study

JMIR Mhealth Uhealth 2025;13:e73706

DOI: 10.2196/73706

PMID: 41218188

PMCID: 12604826

Recruiting and Retaining Military Veterans with PTSD and/or Gambling Harm for mHealth Interventions: Leveraging Social Media and Crowdsourcing

  • Conor Heath; 
  • Jess M Williams; 
  • Daniel Leightley; 
  • Dominic Murphy; 
  • Simon Dymond

ABSTRACT

Background:

Emerging evidence indicates that military veterans are at increased risk of post-traumatic stress disorder (PTSD) compared to the general population. PTSD is often comorbid with harmful and problematic patterns of gambling and together can represent a treatment challenge. Behavioural therapies such as Acceptance and Commitment Therapy (ACT) show promise in treating these disorders, especially if combined with mobile health (mHealth) interventions to circumvent the known help-seeking barriers faced by veterans. To date, however, recruitment for mHealth interventions has been challenging and may impact intervention feasibility.

Objective:

Here, we describe strategies used to recruit UK military veterans with comorbid PTSD and harmful gambling to a smartphone-based digital intervention, “ACT Vet”.

Methods:

Several strategies were used such as social media (Facebook) advertising, online participant recruitment platforms, project-specific website building, collaboration with veterans’ charities and organisations, and incentives.

Results:

Results showed that over 27 days, recruitment through Facebook accounted for 21 eligible veterans (seven unpaid, 14 paid advertising), while Prolific accounted for 50. Additional strategies recruited eight eligible veterans. In total, 79 eligible military veterans were recruited for ACT Vet, with 25 completing the full programme. However, difficulties such as low advertisement conversion rate, participant and data attrition occurred throughout the study.

Conclusions:

Our findings illustrate the effectiveness of social media and online platform-based initiatives in recruiting veterans with PTSD and harmful gambling. We conclude by recommending that future research should consider establishing an online presence for effective digital intervention recruitment with diverse branding to attract representative samples of veterans for mHealth research.


 Citation

Please cite as:

Heath C, Williams JM, Leightley D, Murphy D, Dymond S

Leveraging Social Media and Crowdsourcing to Recruit and Retain Military Veterans With Posttraumatic Stress Disorder or Experience of Harmful Gambling for mHealth Interventions: Descriptive Study

JMIR Mhealth Uhealth 2025;13:e73706

DOI: 10.2196/73706

PMID: 41218188

PMCID: 12604826

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