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Currently submitted to: Journal of Medical Internet Research

Date Submitted: Mar 6, 2025

Warning: This is an author submission that is not peer-reviewed or edited. Preprints - unless they show as "accepted" - should not be relied on to guide clinical practice or health-related behavior and should not be reported in news media as established information.

Investigating the Relationship Between Mental Health Symptoms and Health App Preferences in the United Kingdom

  • Robert Ribanszki; 
  • Rebecca Oziel; 
  • Jose Andres Saez Fonseca; 
  • Henry W. W. Potts

ABSTRACT

Background:

Mental health problems are highly prevalent with mental health apps emerging as a potential scalable solution. However, in the current policy environment, it remains unclear to what extent clinical populations are benefiting from or at risk of suboptimal outcomes from of the mental health app market.

Objective:

To investigate the relationship between mental health symptoms and health app preferences, specifically examining if symptom presence correlates with mental health app usage and selection, and how symptom severity correlates with engagement patterns.

Methods:

A representative survey of 2000 UK working adults was conducted. Mental health apps mentioned were reviewed and categorised based on their features and the problems they target. We analysed relationships between participant characteristics and app category usage and assessed associations between participant factors and engagement metrics.

Results:

The study found that 36% of participants reported using a health app, with higher usage rates among younger and more educated individuals. We classified apps in use as General Wellness, Medical Healthcare, Physical Health, Women’s Health, Casual Mental Health and Clinical Mental Health, the distinction between the latter two categories being the presence of casual self-help vs clinically focused evidence-based features. Casual mental health apps, which accounted for 46% of total app mentions, were far more popular than clinical mental health apps (7%). A strong relationship was observed between symptom severity and the use of both casual and clinical mental health apps. Age consistently correlated with longer duration of app use across all categories.

Conclusions:

Many individuals with mental health symptoms seek out mental health apps, but most engage with casual apps over evidence-based clinical ones. The majority of those with complex mental health needs may not be accessing the most clinically appropriate app-based interventions. Future research should establish clearer impact metrics for clinical apps beyond engagement and examine the clinical effectiveness of mental health apps more rigorously. Policy initiatives to improve app labelling and increase transparency around evidence-based features are also warranted.


 Citation

Please cite as:

Ribanszki R, Oziel R, Fonseca JAS, Potts HWW

Investigating the Relationship Between Mental Health Symptoms and Health App Preferences in the United Kingdom

JMIR Preprints. 06/03/2025:73500

DOI: 10.2196/preprints.73500

URL: https://preprints.jmir.org/preprint/73500

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