Accepted for/Published in: Interactive Journal of Medical Research
Date Submitted: Nov 11, 2024
Open Peer Review Period: Nov 12, 2024 - Jan 7, 2025
Date Accepted: Feb 27, 2025
(closed for review but you can still tweet)
Warning: This is an author submission that is not peer-reviewed or edited. Preprints - unless they show as "accepted" - should not be relied on to guide clinical practice or health-related behavior and should not be reported in news media as established information.
The impact of online labor platforms on workforce management in healthcare
ABSTRACT
Online labor has the potential to change how healthcare workforce is allocated and managed in healthcare. The contracting, coordination and communication of bookings and work assignment happens on these platforms in near-real time with no delay and without any human interactions on platforms. This perspective paper describes the worldwide trend towards online labor platforms (OLPS) in healthcare, gives an overview about the functioning of these platforms, and discusses the prospects and challenges for healthcare management. OLPs facilitate managing different work arrangements (float-pools, temporary work) through (1) offering healthcare staff flexible work options which in turn lowers the drop-out rates of healthcare professionals, (2) effectively managing internal allowing human resources sharing within and across healthcare organizations. For healthcare management research, OLPs yield data that can be used to analyze the characteristics, utilization, and dynamics of flexible work arrangements and temporary work in healthcare.
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Copyright
© The authors. All rights reserved. This is a privileged document currently under peer-review/community review (or an accepted/rejected manuscript). Authors have provided JMIR Publications with an exclusive license to publish this preprint on it's website for review and ahead-of-print citation purposes only. While the final peer-reviewed paper may be licensed under a cc-by license on publication, at this stage authors and publisher expressively prohibit redistribution of this draft paper other than for review purposes.