Accepted for/Published in: JMIR Human Factors
Date Submitted: Oct 24, 2024
Date Accepted: Jan 18, 2025
Usability Testing of a Bystander Bullying Intervention App (STAC-T) for Rural Middle Schools: A Mixed-Methods Study
ABSTRACT
Background:
Students who are targets of bullying are at high risk for negative mental health outcomes including depression, anxiety, and suicidal ideation. Implementing school-based bullying prevention programs reduces bullying. Bullying prevention programs are particularly important in rural schools, as bullying is more prevalent in rural schools compared to urban schools. Comprehensive, school-wide bullying prevention programs, however, require resources that create significant barriers to implementation for rural schools. Because technology-based programs can reduce some of these implementation barriers, the development of a technology-based program to address bullying increases access to bullying prevention for students in rural settings.
Objective:
The aim of this study was to conduct usability testing of a bystander bullying intervention app (STAC-T). Objectives included assessing the usability and acceptability of the STAC-T app and differences in usability between school personnel and students. We were also interested in qualitative feedback related to usability, program features, and feasibility.
Methods:
A sample of 21 participants (N = 10 school personnel; N = 11 students) recruited from two middle schools in rural, low-income communities in two states completed usability testing followed by a qualitative interview. We used descriptive statistics and independent sample t-tests to assess usability and program satisfaction. We used consensual qualitative research (CQR) as a framework to extract themes related to usefulness, relevance, needs, barriers, and feedback for intervention development.
Results:
Usability testing indicated the app was easy to use, acceptable, and feasible. Both school personnel (M = 96.0, SD = 3.9) and students (M = 88.6, SD = 9.5) rated the app well above the standard cutoff score for above-average usability (i.e., 68.0) and both school personnel (M = 6.10, SD = 0.32) and students (M = 6.09, SD = 0.30) gave the app high user-friendliness ratings (0-7 scale, with 7 high user-friendliness). Overall ratings also suggested school personnel and students were satisfied with the program. Among school personnel, 100% (n = 10) said they would recommend the program to others and 10% (n = 1), 50% (n = 5), and 40% (n = 4) rated the program as 3, 4, and 5 stars, respectively. Among students, 90.9% (n = 10) said they would recommend the program to others and 27.3% (n = 3) and 72.7% (n = 8) rated the program as 4 stars and 5 stars, respectively. There were no statistically significant differences in ratings between school personnel and students. Qualitative data revealed that both school personnel and students found the STAC-T app useful, relevant, and appropriate, while providing feedback related to the importance of narration of the text and the need for teacher and parent trainings to accompany the student program. Data also showed school personnel and students would find a tracker useful, in which students could report the different types of bullying they witnessed and strategies they used to intervene. Data from school personnel also indicated the program was perceived as practical and very likely to be adopted by schools, with time, cost, and accessibility being noted as potential barriers for schools in rural communities.
Conclusions:
Results from this study demonstrate high usability and acceptability of the STAC-T app and provide support for implementing a full-scale randomized controlled trial to test the efficacy of STAC-T. Clinical Trial: Clinicaltrials.gov NCT05572398
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