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Accepted for/Published in: Journal of Medical Internet Research

Date Submitted: Sep 18, 2024
Date Accepted: Mar 16, 2025

The final, peer-reviewed published version of this preprint can be found here:

Determinants of Digital Health Literacy: International Cross-Sectional Study

Qiu C, Lunova T, Greenfield G, Kerr G, Ergüven Ã, Beaney T, Hayhoe B, Mayer E, Majeed A, Neves AL

Determinants of Digital Health Literacy: International Cross-Sectional Study

J Med Internet Res 2025;27:e66631

DOI: 10.2196/66631

PMID: 40587845

PMCID: 12260470

Warning: This is an author submission that is not peer-reviewed or edited. Preprints - unless they show as "accepted" - should not be relied on to guide clinical practice or health-related behavior and should not be reported in news media as established information.

Determinants of digital literacy: An international cross-sectional study

  • Connor Qiu; 
  • Tetiana Lunova; 
  • Geva Greenfield; 
  • Gabriele Kerr; 
  • Ömrüm Ergüven; 
  • Thomas Beaney; 
  • Benedict Hayhoe; 
  • Erik Mayer; 
  • Azeem Majeed; 
  • Ana Luisa Neves

ABSTRACT

Background:

Digital health literacy describes an individual’s ability to use digital information and tools to improve their own health. Understanding of how digital health literacy varies across populations could help improve health equity. However, the determinants of digital health literacy have been scarcely evaluated.

Objective:

This study aims to assess the levels of digital health literacy across four countries (UK, Sweden, Italy and Germany); and explore potential associations between digital health literacy and demographic characteristics and self-perceived health status.

Methods:

A cross-sectional online survey was disseminated to participants from the UK, Italy, Germany, and Sweden, in December 2020. Digital health literacy was self-reported using the validated eHealth Literacy Scale (eHEALS) (Range: 0-40); low literacy has been previously defined as an eHEALS score <26. Participant characteristics collected were gender, age group, ethnicity, country, and perceived overall health status. A multivariable linear regression analysis was performed to explore associations between these variables and digital health literacy.

Results:

6,331 participants were included (51.7% female). The mean eHEALS score was 29.2 (± 6.8). Participant age, gender, health status, and country of residence were included in the final multivariable model. Compared to the 45-54 age group, the ≥55 age group had lower digital health literacy (β=-1.0; 95% CI: -1.4 to -0.5, p<.001), while digital literacy was higher in those aged 25-34 (β=0.9; 95% CI: 0.3 to 1.5, p=.002) and 35-44 (β=0.6; 95% CI: 0.1 to 1.2, p=.031). Better health status was associated with greater digital health literacy (β=0.3; 95% CI: 0.2 to 0.4, p<.001). Compared to participants from Germany, those from the UK (β=2.1; 95% CI: 1.7 to 2.5, p<.001) and Sweden (β=2.9; 95% CI: 2.4 to 3.4, p<.001) had higher digital health literacy scores, while there was no difference with Italian participants (p=0.399). Gender and ethnicity did not have any significant effect on digital health literacy.

Conclusions:

This study found significant variations in digital health literacy by age, health status, and country of residence. Targeted educational programmes for vulnerable groups, particularly those of older age and poorer health status, is essential. Policies fostering accessible digital health solutions and mitigating health technology-related uncertainties for these populations are crucial for achieving optimal health outcomes. Clinical Trial: Not applicable.


 Citation

Please cite as:

Qiu C, Lunova T, Greenfield G, Kerr G, Ergüven Ã, Beaney T, Hayhoe B, Mayer E, Majeed A, Neves AL

Determinants of Digital Health Literacy: International Cross-Sectional Study

J Med Internet Res 2025;27:e66631

DOI: 10.2196/66631

PMID: 40587845

PMCID: 12260470

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