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Accepted for/Published in: Journal of Medical Internet Research

Date Submitted: Oct 1, 2024
Date Accepted: May 12, 2025

The final, peer-reviewed published version of this preprint can be found here:

Use of Technology to Support Health Care Providers Delivering Care in Low- and Lower-Middle-Income Countries: Systematic Umbrella Review

Craig A, Lawford H, Miller M, Chen-Cao L, Woods L, Liaw ST, Godinho MA

Use of Technology to Support Health Care Providers Delivering Care in Low- and Lower-Middle-Income Countries: Systematic Umbrella Review

J Med Internet Res 2025;27:e66288

DOI: 10.2196/66288

PMID: 40533075

PMCID: 12223456

Warning: This is an author submission that is not peer-reviewed or edited. Preprints - unless they show as "accepted" - should not be relied on to guide clinical practice or health-related behavior and should not be reported in news media as established information.

Use of technology to support health providers’ deliver care in low and low-middle income countries: A systematic umbrella review, 2013-24

  • Adam Craig; 
  • Harriet Lawford; 
  • Maggie Miller; 
  • Liuyi Chen-Cao; 
  • Leanna Woods; 
  • Siaw-Teng Liaw; 
  • Myron Anthony Godinho

ABSTRACT

Background:

Healthcare providers are at the forefront of the digital health transformation, which promises to revolutionise healthcare systems globally. Despite the growing interest, digital health innovations (DHIs) are often implemented without sufficient evidence, leading to numerous short-lived projects and a limited understanding of their impact on health systems and outcomes. In 2023, the WHO introduced the Classification of Digital Health Interventions, identifying four core DHI user groups.

Objective:

This review aims to synthesise evidence on the impact of DHIs designed for healthcare providers in low and low-middle-income countries.

Methods:

We conducted an umbrella review, analysing systematic reviews on DHIs for healthcare providers. Data were extracted using deductive coding and thematically analysed according to the 11 health system functions outlined in the WHO’s 2023 Classification.

Results:

The review included 98 articles, most focused on telemedicine (61% of articles reviewed). Although many systematic reviews on DHIs exist, most are based on small-scale, disease-specific projects, with few addressing clinical effectiveness, cost, or broader health system functions.

Conclusions:

While digital health has the potential to significantly enhance healthcare delivery in resource-limited settings, the current evidence base is inadequate to assess its effectiveness. However, the growing emphasis on clinical trial protocols for large-scale, multidimensional DHIs suggests that the evidence base will expand in the coming years. Clinical Trial: PROSPERO (#586285)


 Citation

Please cite as:

Craig A, Lawford H, Miller M, Chen-Cao L, Woods L, Liaw ST, Godinho MA

Use of Technology to Support Health Care Providers Delivering Care in Low- and Lower-Middle-Income Countries: Systematic Umbrella Review

J Med Internet Res 2025;27:e66288

DOI: 10.2196/66288

PMID: 40533075

PMCID: 12223456

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