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Developing and validating a Questionnaire Assessing work-related stressors of Online Counselors
Wiebke Schlenger;
Marlies Joellenbeck;
Elke Ochsmann
ABSTRACT
The demands counselors face in online counseling focus primarily on changes concerning the organization of work and the establishment of therapeutic relationships. The aim of the study is to identify risk factors for an increased stress experience in online counseling and to develop and validate an instrument that al-lows to assess stressors.
The stressors arising from online counseling were surveyed by means of a self-developed questionnaire. The questionnaire was examined by means of an explorative factor analysis. Linear regression was used to analyze how the variables can predict distress.
The sample consisted of 174 social counselors and psychotherapists from various social counseling fields. The results indicated that the QueStrOn had acceptable validity and internal consistency. Further the re-gression model showed that the identified factors are predictors of stress level.
The results suggest that the QueStrOn instrument is a practical tool for assessing stressors in the profes-sional use of online counseling.
Citation
Please cite as:
Schlenger W, Joellenbeck M, Ochsmann E
Assessing Work-Related Stressors in Online Counseling: Cross-Sectional Questionnaire Development Study
