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Accepted for/Published in: Journal of Medical Internet Research

Date Submitted: Jun 27, 2024
Open Peer Review Period: Jul 3, 2024 - Aug 28, 2024
Date Accepted: Mar 3, 2025
(closed for review but you can still tweet)

The final, peer-reviewed published version of this preprint can be found here:

Electronic Implementation of Patient-Reported Outcome Measures in Primary Health Care: Mixed Methods Systematic Review

Sasseville M, Supper W, Gartner JB, Layani G, Amil S, Sheffield P, Gagnon MP, Hudon C, Lambert S, Attisso E, Ouellet S, Breton M, Poitras ME, Roux-Lévy PH, Plaisimond J, Bergeron F, Ashcroft R, Wong S, Groulx A, Paquette JS, D'Anjou N, Langlois S, LeBlanc A

Electronic Implementation of Patient-Reported Outcome Measures in Primary Health Care: Mixed Methods Systematic Review

J Med Internet Res 2025;27:e63639

DOI: 10.2196/63639

PMID: 40324173

PMCID: 12089857

Warning: This is an author submission that is not peer-reviewed or edited. Preprints - unless they show as "accepted" - should not be relied on to guide clinical practice or health-related behavior and should not be reported in news media as established information.

Electronic implementation of patient-reported outcome measures in primary health care - a mixed method systematic review.

  • Maxime Sasseville; 
  • Wilfried Supper; 
  • Jean-Baptiste Gartner; 
  • Géraldine Layani; 
  • Samira Amil; 
  • Peter Sheffield; 
  • Marie-Pierre Gagnon; 
  • Catherine Hudon; 
  • Sylvie Lambert; 
  • Eugène Attisso; 
  • Steven Ouellet; 
  • Mylaine Breton; 
  • Marie-Eve Poitras; 
  • Pierre-Henri Roux-Lévy; 
  • James Plaisimond; 
  • Frédéric Bergeron; 
  • Rachelle Ashcroft; 
  • Sabrina Wong; 
  • Antoine Groulx; 
  • Jean-Sébastien Paquette; 
  • Natasha D'Anjou; 
  • Sylviane Langlois; 
  • Annie LeBlanc

ABSTRACT

Background:

Managing chronic diseases remains a significant challenge in OECD countries. Digital tools, especially electronic PROMs (ePROMs), have shown potential in improving data collection and healthcare delivery but their implementation in primary health care is still scarce.

Objective:

We aimed to describe the implementation and effectiveness of ePROMs in chronic disease management in primary health care settings and to identify associated barriers and facilitators.

Methods:

We conducted a mixed-method systematic review following Cochrane Methods and PRISMA guidelines, including studies that implemented ePROMs among adults to manage chronic diseases. We extracted outcomes related to patient health, provider workflow, costs, and implementation factors. We used the RE-AIM Framework to assess the reach, efficacy, adoption, implementation, and maintenance of ePROMs.

Results:

Our search yielded 12,168 references, from which 22 studies were included after screening and exclusions. These studies, conducted mainly in the United States and Canada, covered various chronic diseases and utilized diverse ePROMs tools, primarily mobile applications. While some studies reported improvements in patient health outcomes and self-management, others indicated no significant change. Barriers included digital literacy and integration into existing workflows, whereas facilitators involved personalized approaches and existing patient-provider relationships.

Conclusions:

Success in implementing ePROMs in primary health care appears to hinge on addressing digital literacy, ensuring personalization and meaningful patient-provider interactions, carefully integrating technology into clinical workflows, and conducting thorough research on their long-term impacts and cost effectiveness. Future efforts should focus on these areas to fully realize the benefits of digital health technologies for patients, providers, and healthcare systems. Clinical Trial: PROSPERO Systematic Review Registry (ID: CRD42022333513).


 Citation

Please cite as:

Sasseville M, Supper W, Gartner JB, Layani G, Amil S, Sheffield P, Gagnon MP, Hudon C, Lambert S, Attisso E, Ouellet S, Breton M, Poitras ME, Roux-Lévy PH, Plaisimond J, Bergeron F, Ashcroft R, Wong S, Groulx A, Paquette JS, D'Anjou N, Langlois S, LeBlanc A

Electronic Implementation of Patient-Reported Outcome Measures in Primary Health Care: Mixed Methods Systematic Review

J Med Internet Res 2025;27:e63639

DOI: 10.2196/63639

PMID: 40324173

PMCID: 12089857

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