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Usability and Utility of a Mobile Applet Among Cancer Patients in Shanghai: Qualitative Study
Chenxu Ni;
Yi-fu Wang;
Yi-fu Wang;
Yun-ting Zhang;
Hong Qian;
Qing Xu;
Wen-jie Lu;
Fu-Ming Shen;
Dong-Jie Li;
Fang Huang
ABSTRACT
Background:
Medication adherence the management of adverse drug reactions (ADRs) are crucial to the efficacy of antitumor drugs. The ‘wechat applet’, also known as the Mini Program, similar to app but has great advantages. The development and use of ‘wechat applet’ provide follow-up convenience for cancer patients.
Objective:
This study aimed to assess the usability and utility of a newly developed ‘wechat applet’—DolphinCare—among cancer patients in Shanghai.
Methods:
A qualitative methodology was utilized to obtain an in-depth understanding of cancer patients’ experiences when using DolphinCare from the usability and utility aspects. The development phase consisted of two parts: alpha and beta testing. Beta testing was conducted by in-depth interviews. Alpha testing combined the theory of Fogg behaviour model and the usability model.
Results:
We included participants who had an electronic health literacy scale (eHEALS) of ≥50%, and a total of 20 participants were interviewed consecutively. There were usabilities and utilities that could improve cancer patients’ medication adherence and the management of adverse drug reactions (ADRs).
Conclusions:
This study provides preliminary evidence of the usability and utility of this type of ‘wechat applet’ in cancer patients which is expected to be promoted to the follow-up management of other chronic disease patients.
Citation
Please cite as:
Ni C, Wang Yf, Wang Yf, Zhang Yt, Qian H, Xu Q, Lu Wj, Shen FM, Li DJ, Huang F
A Mobile Applet for Assessing Medication Adherence and Managing Adverse Drug Reactions Among Patients With Cancer: Usability and Utility Study