Accepted for/Published in: JMIR Formative Research
Date Submitted: May 14, 2023
Open Peer Review Period: Aug 20, 2023 - Sep 28, 2023
Date Accepted: Oct 25, 2023
(closed for review but you can still tweet)
The First Digital Hematology Unit (DHU): A feasibility study for Implementing Telemedicine in Clinical Practice.
ABSTRACT
Background:
Currently, there are no telehealth models that fully integrate all areas of Hematology into daily practice.
Objective:
The objective of this study was to evaluate the feasibility of implementing telemedicine into our clinical practice in the first Digital Unit of Hematology (UHD) and propose an innovative integrative design for clinical practice. We designed the Digital Unit of Hematology, which is a specific physical space dedicated to carrying out telemedicine and monitoring patients in a holistic way In general, 14% of all initial visits were conducted in-person while 86% were conducted remotely. For follow-up visits, 30% were in-person and 70% were virtual. The healthcare management indicators showed that we had a zero-day waiting list and visit delays of less than 7 days. Moreover, patients reported a high level of satisfaction with the services provided. Our Digital Unit of Hematology is a case of success of modernization of an hematology service, achieved through a digital transformation process led by hematologists. NA
Methods:
We designed the Digital Unit of Hematology, which is a specific physical space dedicated to carrying out telemedicine and monitoring patients in a holistic way.
Results:
In general, 14% of all initial visits were conducted in-person while 86% were conducted remotely. For follow-up visits, 30% were in-person and 70% were virtual. The healthcare management indicators showed that we had a zero-day waiting list and visit delays of less than 7 days. Moreover, patients reported a high level of satisfaction with the services provided
Conclusions:
Our Digital Unit of Hematology is a case of success of modernization of an hematology service, achieved through a digital transformation process led by hematologists.
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Copyright
© The authors. All rights reserved. This is a privileged document currently under peer-review/community review (or an accepted/rejected manuscript). Authors have provided JMIR Publications with an exclusive license to publish this preprint on it's website for review and ahead-of-print citation purposes only. While the final peer-reviewed paper may be licensed under a cc-by license on publication, at this stage authors and publisher expressively prohibit redistribution of this draft paper other than for review purposes.