Accepted for/Published in: JMIR mHealth and uHealth
Date Submitted: Apr 4, 2023
Date Accepted: Sep 22, 2023
Warning: This is an author submission that is not peer-reviewed or edited. Preprints - unless they show as "accepted" - should not be relied on to guide clinical practice or health-related behavior and should not be reported in news media as established information.
Older Adults' Use of Physical Activity Monitors in an 18-Month Trial: Descriptive Study of Technical Problems and Assistance
ABSTRACT
Background:
Encouraging older adults to use physical activity monitors can augment efforts to promote increased physical activity. However, little is known about the frequency and type of technical assistance needed during long-term physical activity monitor (PAM) use.
Objective:
The objective of this study was to examine PAM-related technical problems reported and assistance received by a sample of older adults in an 18-month community-based, physical activity trial, Ready Steady 3.0 (RS3).
Methods:
This was an ad-hoc, longitudinal analysis of process variables representing technical problems reported and assistance received by 113 study participants in the 18 months after their orientation to PAMs. Variables included date of contact, problem(s) reported, mode of technical assistance, and equipment replacement. Analysis was descriptive including frequencies and incidence rates of distinct contacts, types of problems, and modes of technical assistance.
Results:
On average, participants were 77 years old (+ 5.2). Most identified as female (77%), reported experience using smart phones (81.4%), and used the PAM between 2 and 18 months. Eighty-two participants (73%) reported 1 to 9 problems with using PAMs, resulting in a total of 150 technical assistance contacts with a mean of 1.3 (SD=1.3). The incidence rate of new, distinct contact for technical assistance was 99, per 100 persons, per year from 2018 to 2021. The most common problems were wearing the PAM (28.7%), reading its display (15.3%), logging into its app (13.3%), charging the PAM (12%), and synchronizing the PAM to the app (10.7%). The modalities of technical assistance were in-person (35%), telephone (34%), email (17%), and U.S. mail (14%).
Conclusions:
Results provide a detailed description of the types and quantity of technical assistance needs to expect when planning supportive structures to facilitate the long-term use of PAMs among older adults. Health promotion programs and researchers should further examine technical assistance for PAM problems experienced by older adults, such as proactive and responsive support, variations by PAM models, and expanded assistance strategies, such as the use of short graphics interchange formats and video calls. Clinical Trial: Clinical Trials.gov NCT03326141
Citation
Request queued. Please wait while the file is being generated. It may take some time.
Copyright
© The authors. All rights reserved. This is a privileged document currently under peer-review/community review (or an accepted/rejected manuscript). Authors have provided JMIR Publications with an exclusive license to publish this preprint on it's website for review and ahead-of-print citation purposes only. While the final peer-reviewed paper may be licensed under a cc-by license on publication, at this stage authors and publisher expressively prohibit redistribution of this draft paper other than for review purposes.