Accepted for/Published in: JMIR Human Factors
Date Submitted: Apr 2, 2023
Date Accepted: Mar 20, 2024
Predictive factors of the physicians' satisfaction and quality of their work in teleconsultation conditions: Structural Equation Analysis
ABSTRACT
Background:
COVID-19 pandemic contributed to the increase in the telemedicine adoption. This study evaluates Polish physicians’ satisfaction with adopting and utilizing telemedicine during the COVID -19 pandemic.
Objective:
It was analyzed the impact of the perceived usefulness and the perceived ease of use of telemedicine on the behavioral intention to use this technology and on physicians’ satisfaction.
Methods:
A representative survey was conducted among 361 physicians of primary healthcare units across Poland in 2021. Structural equation modelling was used in the data analysis.
Results:
The study confirmed the significant influence of the perceived usefulness and the ease of use of telemedicine on the willingness to use these services, and thus on the satisfaction of physicians and the quality of their work. The most significant independent variable is the perceived usefulness of technology.)
Conclusions:
The findings suggest that the perceived usefulness and perceived ease of use of telemedicine have a significant impact on the behavioral intentions of physicians to adopt telemedicine. This results in an improvement in the satisfaction of Polish physicians with the use of telemedicine and an increase in the quality of their work. The study contributes to both theory and practice by identifying important prognostic factors affecting physicians acceptance of telemedicine systems.
Citation
Request queued. Please wait while the file is being generated. It may take some time.
Copyright
© The authors. All rights reserved. This is a privileged document currently under peer-review/community review (or an accepted/rejected manuscript). Authors have provided JMIR Publications with an exclusive license to publish this preprint on it's website for review and ahead-of-print citation purposes only. While the final peer-reviewed paper may be licensed under a cc-by license on publication, at this stage authors and publisher expressively prohibit redistribution of this draft paper other than for review purposes.