Accepted for/Published in: JMIR Formative Research
Date Submitted: Mar 15, 2023
Date Accepted: Dec 4, 2023
Office workers’ views on the uses, concerns and acceptance of hand hygiene data collected from smart sanitisers: an exploratory qualitative interview study
ABSTRACT
Background:
Good hand hygiene is important in reducing infectious disease transmission in workplaces. Smart sanitisers have been adopted in healthcare settings but there has been little deployment elsewhere.
Objective:
The objectives of the study are to identify (1) the potential uses and actions that could be taken from hand hygiene data collected by smart sanitisers (2) for the uses and actions identified the concerns of office workers, and (3) the circumstances in which office workers accept hand hygiene monitoring.
Methods:
An interview study was conducted with 18 office workers from various professions. Interview questions were developed using a framework from personal informatics. Transcripts were analysed thematically.
Results:
A wide range of uses of smart hand hygiene systems was identified including: managing hygiene resources and workflows, promoting and enforcing organisational hygiene policies, improving hygiene practices, and identifying causes of outbreaks. However, office workers were concerned about bullying and the misrepresentation of hand hygiene practices. Acceptance of smart systems is dynamic and will depend on the broader situation.
Conclusions:
There are many actionable uses for data collected from smart systems, and smart systems have a role in helping to reduce disease transmission in offices. However, office workers' consider hand hygiene a personal matter, and except when there are disease outbreaks, smart systems may need to be restricted to uses that do not require the sharing of personal data. Clinical Trial: n/a
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