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Accepted for/Published in: JMIR Formative Research

Date Submitted: Feb 7, 2023
Open Peer Review Period: Jan 25, 2023 - Mar 22, 2023
Date Accepted: Jul 17, 2023
(closed for review but you can still tweet)

The final, peer-reviewed published version of this preprint can be found here:

Supporting Vulnerable Older Adults With Telehealth Through Wellness Calls and Tablet Distribution During COVID-19: Quality Improvement Project

Tewary S, Cook N, Dezine M, Shnayder O, Pandya N

Supporting Vulnerable Older Adults With Telehealth Through Wellness Calls and Tablet Distribution During COVID-19: Quality Improvement Project

JMIR Form Res 2023;7:e46002

DOI: 10.2196/46002

PMID: 37695647

PMCID: 11042788

Warning: This is an author submission that is not peer-reviewed or edited. Preprints - unless they show as "accepted" - should not be relied on to guide clinical practice or health-related behavior and should not be reported in news media as established information.

Usability of Tablets to Improve Telehealth Care Among Older Adults

  • Sweta Tewary; 
  • Nicole Cook; 
  • Marie Dezine; 
  • Oksana Shnayder; 
  • Naushira Pandya

ABSTRACT

Objective:

Loneliness, social isolation, and lack of technical literacy are associated with poorer health outcomes. To help improve social connection during the Covid-19 pandemic, Nova Southeastern University’s South Florida Geriatric Workforce Enhancement Program partnered with a community-based organization to provide educational resources for promoting telehealth services.

Methods:

Through this pilot project, we contacted 66 vulnerable older adults who expressed interest in telehealth support through wellness calls with 44 participants moving on to complete tablet usage. All the tablets were preloaded with educational information on using the device, COVID-19 resources, and accessing telehealth services for patients, caregivers, and families.

Results:

Feedback from wellness assessments suggest a significant need for telehealth support. The main usage of the tablets includes 11% (n=5) for telehealth, 7% (n=3) to connect with friends and family, and 7% (n=3) to connect with faith communities. Discussion: Data from the field suggests that wellness calls and telehealth education were beneficial for telehealth support.


 Citation

Please cite as:

Tewary S, Cook N, Dezine M, Shnayder O, Pandya N

Supporting Vulnerable Older Adults With Telehealth Through Wellness Calls and Tablet Distribution During COVID-19: Quality Improvement Project

JMIR Form Res 2023;7:e46002

DOI: 10.2196/46002

PMID: 37695647

PMCID: 11042788

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