Accepted for/Published in: JMIR Research Protocols
Date Submitted: Sep 1, 2022
Date Accepted: Apr 4, 2023
Warning: This is an author submission that is not peer-reviewed or edited. Preprints - unless they show as "accepted" - should not be relied on to guide clinical practice or health-related behavior and should not be reported in news media as established information.
Impact of Secure Messaging in the Treatment of Patients with Diabetes within a Primary Care Setting: A Scoping Review Protocol
ABSTRACT
Background:
Diabetes, a high-burden chronic disease, requires life-time active management involving the use of different tools and healthcare resources to improve patient health outcomes. Recent studies show promising impact of the use of virtual care technology in the treatment of chronic diseases such as diabetes. It is unclear if the use of technologies like secure messaging improves the quality of diabetes care, resulting in a reduction in the burden to the healthcare system.
Objective:
The purpose of this scoping review is to explore existing literature and examine how secure messaging is used in the treatment of diabetes in the primary care setting. The review will identify the outcome measures used in order to understand the impact from the patient and health system perspectives with the aim of generating evidence to support public payer decisions related to virtual care investments. This scoping review aims to understand to what extend does secure messaging improve diabetes quality of care.
Methods:
This scoping review will primarily follow the 6-step Arksey and O’Malley methodological framework while taking advantage of the Joanna Briggs Institute methodology for scoping reviews and recommended tools, such as the PCC (Population, Concept and Context) framework, PRISMA-ScR (Preferred Reporting Items for Systematic Reviews and Meta-Analyses Extension for Scoping Reviews) guidelines and checklist to guide the development and reporting of the review in a structured way. The search strategy, developed iteratively in collaboration with a professional information specialist, underwent a Peer Review of Electronic Search Strategy (PRESS) by an independent third-party professional information specialist. Systematic literature search will be conducted against databases, including Ovid MEDLINE ® ALL, Embase, APA PsycINFO, Cochrane Library on Wiley, CINAHL on EBSCO, and PubMed. Grey literature sources will also be searched for relevant literature. Studies on the use of secure messaging in the treatment of diabetes (types I and II) within a primary care setting will be included. Two reviewers will review the literature based on the inclusion criteria in two steps: 1) title and abstract review, and 2) full-text review. Discrepancies found will be discussed to reach consensus where possible, otherwise the third reviewer will resolve the dispute.
Results:
Results and a final report on this review is expected to be completed and submitted to a peer reviewed journal in 6 months.
Conclusions:
The review is anticipated to identify how secure message is used in the treatment of diabetes and identify existing impact and gaps that will inform healthcare payers in decision-making related to investments in secure messaging as an intervention in diabetes management.
Citation
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Copyright
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