Previously submitted to: Journal of Medical Internet Research (no longer under consideration since Sep 12, 2022)
Date Submitted: Apr 15, 2022
Open Peer Review Period: Apr 15, 2022 - Jun 10, 2022
(closed for review but you can still tweet)
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Digital News Navigator: A design fiction raising ethical considerations about systems that help older adults to recover from exposure to misinformation
ABSTRACT
Background:
Emotions are central to recognizing, responding, and recovering from an exposure to misinformation in social media. However, older adults are highly susceptible to misinformation in social media, due to the emotions involved with several key factors related to aging.
Objective:
Research is needed to speculate about the unknown unknown ethical, legal, and social implications (ELSI) associated with technologies that help older adults to recognize, respond, and recover from an exposure to misinformation in social media. Designing for older adult use of social media is challenging, because they exhibit different patterns of use and have limited access to digital literacy training. Additionally, there is a risk that some system designs might further disenfranchise already vulnerable populations.
Methods:
The paper presents research on a design fiction-based approach to speculate about the ELSIs related to a fictitious application called the “Digital News Navigator” (DN2) service. The DN2 was applied as a probe to reflect on potential unintended consequences of system design, reviewing a broad range of academic literature. To guide future research, the Digital Health Checklist for Researchers (DHC-R) was applied to contribute specific considerations related to ELSIs.
Results:
Together, the Author Statement and Discussion sections draw attention to how features of the fictitious DN2 service raise concerns about access and usability, privacy, risks & benefits, and data management. Our analysis also demonstrates how the design fiction method might be combined with frameworks for ethical thinking to generate insights about not-yet-possible technologies.
Conclusions:
There are potential ELSIs associated with system designs intended to assist older adults as they are exposed to misinformation through social media. Design fiction and the DHC-R offer a structured approach for identifying and speculating about these risks.
Citation
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