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Accepted for/Published in: JMIR Formative Research

Date Submitted: Dec 8, 2021
Open Peer Review Period: Dec 8, 2021 - Dec 9, 2021
Date Accepted: Apr 12, 2022
(closed for review but you can still tweet)

The final, peer-reviewed published version of this preprint can be found here:

Clinicians’ Attitudes Toward Telepsychology in Addiction and Mental Health Services, and Prediction of Postpandemic Telepsychology Uptake: Cross-sectional Study

Zentner KE, Gaine G, Ethridge P, Surood S, Abba-Aji A

Clinicians’ Attitudes Toward Telepsychology in Addiction and Mental Health Services, and Prediction of Postpandemic Telepsychology Uptake: Cross-sectional Study

JMIR Form Res 2022;6(5):e35535

DOI: 10.2196/35535

PMID: 35559793

PMCID: 9143772

Warning: This is an author submission that is not peer-reviewed or edited. Preprints - unless they show as "accepted" - should not be relied on to guide clinical practice or health-related behavior and should not be reported in news media as established information.

Addiction and Mental Health Clinicians’ Attitudes Toward Telepsychology: Predicting Post-Pandemic Telepsychology Uptake

  • Kristen Emily Zentner; 
  • Graham Gaine; 
  • Paige Ethridge; 
  • Shireen Surood; 
  • Adam Abba-Aji

ABSTRACT

Background:

The COVID-19 pandemic has resulted an unprecedented uptake of telepsychology services; however, clinicians are mixed in their attitudes toward virtual technologies.

Objective:

This study explored clinician attitudes towards video, telephone, and in-person services and tested the utility of the unified theory of acceptance and use of technology (UTAUT) to predict clinician intention to offer telepsychology post-pandemic.

Methods:

Clinician satisfaction and therapeutic alliance were compared across in-person, video, and telephone while ease of communication, technology attitudes, and intention to use post-pandemic were compared across video and telephone services in 118 addiction and mental health clinicians during the COVID-19 pandemic.

Results:

Clinicians reported more positive attitudes toward in-person services than both virtual technologies, and more positive attitudes towards video- than telephone-based services across measures (P < .001). Based on the UTAUT, performance expectancy positively predicted concurrent intention to use video (β = 0.46, P < .001) and telephone (β = 0.35, P < .001) services in future practice. Social influence (β = 0.24, P = .004) and facilitating conditions (β = 0.19, P = .028) additionally predicted intention to use telephone.

Conclusions:

Clinicians have more positive attitudes towards in-person than virtual technologies, with video perceived more positively than telephone; performance expectancy is a primary facilitator to uptake of both virtual modalities. Recommendations and limitations are discussed.


 Citation

Please cite as:

Zentner KE, Gaine G, Ethridge P, Surood S, Abba-Aji A

Clinicians’ Attitudes Toward Telepsychology in Addiction and Mental Health Services, and Prediction of Postpandemic Telepsychology Uptake: Cross-sectional Study

JMIR Form Res 2022;6(5):e35535

DOI: 10.2196/35535

PMID: 35559793

PMCID: 9143772

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