Accepted for/Published in: Journal of Medical Internet Research
Date Submitted: Aug 23, 2021
Date Accepted: Mar 15, 2022
Value Co-creation in Healthcare: A Systematic Review
ABSTRACT
Background:
Value co-creation in healthcare (VCCH), mainly based on service-dominant logic, emphasizes that participants, including both patients and physicians, can effectively participate in the healthcare value creation. Effective co-creation of value in health care is of great significance for realizing value-based healthcare and improving doctor-patient relationship. Therefore, understanding value of co-creation in healthcare is critical. However, the current literature on co-creation of value in healthcare is fragmented and not well studied.
Objective:
To clarify the literature and seek the solutions of issues existing in value co-creation in healthcare.
Methods:
English-language articles on VCCH in the Web of Science, PubMed, and Scopus databases published from January 2008 to December 2019. The articles were screened using the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) protocol and appraised the quality of studies included using Mixed Methods Appraisal Tool (MMAT).
Results:
Out of the 177 publications initially identified through the bibliographic searches, 28 publications met the inclusion criteria. This review summarizes antecedents, consequences, and dimensions of VCCH, as well as possible associations among them. And an integrative framework is also proposed for mapping the literature of VCCH grounded on social cognitive theory and reveal the whole value co-creation process in healthcare.
Conclusions:
The findings of this systematic review provide implications for continued development of value co-creation in healthcare and contribute to inspire more research in the future.
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