JMIR Publications

ABSTRACT

Background:

Supporting healthcare providers to optimize their use of a new Health Information System (HIS) requires effective HIS education; failure to do so can significantly thwart an organization’s HIS implementation and sustainability efforts.

Objective:

This scoping review aimed to understand the most effective educational strategies and approaches to enable healthcare providers to optimally use a Health Information System.

Methods:

Ovid Medline, Ovid, Embase, EBSCO Cumulative Index to Nursing and Allied Health Literature (CINAHL), and EBSCO Education Resources Information Center (ERIC) were searched to identify relevant articles. Relevant studies were systematically reviewed and analyzed, using a qualitative thematic analysis approach.

Results:

Of the 3539 studies screened, 17 studies were included for data extraction. The literature on the most effective approaches in enabling healthcare providers to optimally use an HIS emphasized the importance of investing in engaging and understanding learners in the clinical context; maximizing the transfer of learning to care; and designing continuous and agile evaluation to meet the emerging demands of the clinical environment.

Conclusions:

This study supported the advancement of a new HIS learning model that organizational leaders and educators can use to guide HIS education design and development. Future research should examine how this model can be translated into practice.