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Accepted for/Published in: Journal of Medical Internet Research

Date Submitted: Sep 29, 2020
Open Peer Review Period: Sep 25, 2020 - Nov 20, 2020
Date Accepted: Apr 3, 2021
Date Submitted to PubMed: Apr 9, 2021
(closed for review but you can still tweet)

The final, peer-reviewed published version of this preprint can be found here:

“Ask a Doctor About Coronavirus”: How Physicians on Social Media Can Provide Valid Health Information During a Pandemic

Furstrand D, Pihl A, Orbe EB, Kingod N, Søndergaard J

“Ask a Doctor About Coronavirus”: How Physicians on Social Media Can Provide Valid Health Information During a Pandemic

J Med Internet Res 2021;23(4):e24586

DOI: 10.2196/24586

PMID: 33835935

PMCID: 8059786

Warning: This is an author submission that is not peer-reviewed or edited. Preprints - unless they show as "accepted" - should not be relied on to guide clinical practice or health-related behavior and should not be reported in news media as established information.

How doctors on social media can provide valid health information on novel coronavirus

  • Dorthe Furstrand; 
  • Andreas Pihl; 
  • Elif Bayram Orbe; 
  • Natasja Kingod; 
  • Jens Søndergaard

ABSTRACT

In the wake of COVID-19, the information stream has overflowed with a mixture of valid knowledge, misinformation and constantly changing guidelines. The need for help in navigating what is trustworthy health information is great and the official channels are struggling to keep up. As a consequence we created a Facebook group where volunteer doctors would answer questions from laymen about the novel coronavirus. There is not much precedence in healthcare professional driven Facebook groups and the framework was thus invented on the go. We ended up with an approach without room for debate to keep the group calm, trustworthy and safe to enter for the inquirers. Substantial moderator effort was needed to ensure high quality and consistency through collaboration between the more than hundred doctors participating. In the end we were able to provide a much needed service to more than 34.000 people in Denmark in time of crisis.


 Citation

Please cite as:

Furstrand D, Pihl A, Orbe EB, Kingod N, Søndergaard J

“Ask a Doctor About Coronavirus”: How Physicians on Social Media Can Provide Valid Health Information During a Pandemic

J Med Internet Res 2021;23(4):e24586

DOI: 10.2196/24586

PMID: 33835935

PMCID: 8059786

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