JMIR Publications

ABSTRACT

Background:

The world-wide spread of digitalization has led to the harnessing of technology to improve health outcomes. Attention to older adults social needs via social media is one way of promoting healthy aging. While 56% of older adults are smartphone users, little is known about their usage patterns of social media.

Objective:

This exploratory study aimed to (1) determine the social media experiences of older adults in Singapore, and (2) understand their perceptions of its impact on health-related outcomes.

Methods:

The study utilized a qualitative research design with an interpretative approach. Using maximum variation purposive sampling, normal aging older adults (N=16), aged between 60 to 80, and experienced in the use of internet-enabled technology were recruited from an existing community study. Semi-structured, in-depth interviews were conducted. Employing a thematic analysis, interviews were transcribed in verbatim, and analyzed for codes inductively.

Results:

The following themes and subthemes were identified as key moderators of older adults’ social media experiences: (1) Personal attitudes: participants were encouraged to use social media due to the increased accessibility which enabled the ease of contact, but perceptions that the quality of interactions was compromised and its associated risks reduced their usage; (2) Social influences: the desire to bond with co-users, and the availability of support increased usage. Additionally, social media usage was perceived to positively impact health through its abilities to keep older adults cognitively engaged, improve health communication, and increase social connectedness. However, opinions remained mixed on older adults’ vulnerability to social media addiction.

Conclusions:

Personal and social contexts determine older adults’ social media usage. The study’s findings provide practical insights on how social media can be deployed to improve health-related outcomes in older adults.