Accepted for/Published in: JMIR Formative Research
Date Submitted: Mar 25, 2020
Date Accepted: Apr 30, 2020
Adherence of the #Here4U App – Military Version to Criteria for the Development of Rigorous Mental Health Applications
ABSTRACT
Background:
Over the past several years, the emergence of mobile mental health applications has increased as a potential solution for populations who may face logistical and social barriers to traditional service delivery.
Objective:
The goal of the #Here4U TM App - Military Version is to providing evidence-informed mental health support to members of Canada’s military community, leveraging artificial intelligence in the form of IBM Canada’s Watson Assistant to carry on unique text-based conversations with users, identify presenting mental health concerns, and refer users to self-help resources or recommend professional health care where appropriate.
Methods:
As the availability and use of mental health apps has increased, so too has the list of recommendations and guidelines for efficacious development. In this article, we assess the quality of the #Here4UTM App against sixteen criteria for rigorous mental health app development, as identified by Bakker and colleagues in 2016.
Results:
The #Here4U TM App - Military Version meets the majority of Bakker's criteria, with those unmet considered not applicable for this particular product, or out of scope for research conducted to date. Notably, a formal evaluation of the efficacy of the app is a major priority moving forward.
Conclusions:
The #Here4U App - Military Version is a promising new mental health e-solution for members of the Canadian Armed Forces community, filling many of the gaps left by traditional service delivery. Clinical Trial: n/a
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