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Accepted for/Published in: JMIR Public Health and Surveillance

Date Submitted: Mar 19, 2020
Open Peer Review Period: Mar 19, 2020 - Mar 24, 2020
Date Accepted: Apr 22, 2020
Date Submitted to PubMed: Apr 23, 2020
(closed for review but you can still tweet)

The final, peer-reviewed published version of this preprint can be found here:

A Guide to Chatbots for COVID-19 Screening at Pediatric Health Care Facilities

Espinoza J, Crown K, Kulkarni O

A Guide to Chatbots for COVID-19 Screening at Pediatric Health Care Facilities

JMIR Public Health Surveill 2020;6(2):e18808

DOI: 10.2196/18808

PMID: 32325425

PMCID: 7193986

A guide to chatbots for COVID-19 screening at pediatric healthcare facilities

  • Juan Espinoza; 
  • Kelly Crown; 
  • Omkar Kulkarni

ABSTRACT

The COVID-19 outbreak has required institutions to rapidly adapt to changing public health circumstances. The Centers for Disease Control and Prevention has encouraged healthcare facilities to explore novel healthcare delivery modes. However, many institutions may not be prepared to begin offering digital health and telehealth services. Chatbots are one digital health tool that can help evolve triage and screening processes in a scalable manner. Here we present a decision-making and implementation framework for deploying COVID-19 screening chatbots at pediatric healthcare facilities.


 Citation

Please cite as:

Espinoza J, Crown K, Kulkarni O

A Guide to Chatbots for COVID-19 Screening at Pediatric Health Care Facilities

JMIR Public Health Surveill 2020;6(2):e18808

DOI: 10.2196/18808

PMID: 32325425

PMCID: 7193986

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© The authors. All rights reserved. This is a privileged document currently under peer-review/community review (or an accepted/rejected manuscript). Authors have provided JMIR Publications with an exclusive license to publish this preprint on it's website for review and ahead-of-print citation purposes only. While the final peer-reviewed paper may be licensed under a cc-by license on publication, at this stage authors and publisher expressively prohibit redistribution of this draft paper other than for review purposes.