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Optimizing Health Information Technologies for Symptom Management in Cancer Patients and Survivors: Usability Evaluation
Emily G. Lattie;
Michael Bass;
Sofia F. Garcia;
Siobhan M. Phillips;
Patricia I. Moreno;
Ann Marie Flores;
J.D. Smith;
Denise Scholtens;
Cynthia Barnard;
Frank J. Penedo;
David Cella;
Betina Yanez
ABSTRACT
Background:
Introduction: Unmanaged cancer symptoms and treatment-related side effects can compromise long-term clinical outcomes and health-related quality of life. Health information technologies (HITs), such as web-based platforms, offer the possibility to supplement existing care and optimize symptom management.
Objective:
This paper describes the development and usability of a web-based symptom management platform for cancer patients and survivors that will be implemented within a large health system.
Methods:
A web-based symptom management platform was designed and evaluated via one-on-one usability testing sessions. The System Usability Scale (SUS), the After Scenario Questionnaire (ASQ), and qualitative analysis of a semi-structured interviews were used to assess program usability.
Results:
Ten cancer survivors and five cancer center staff members participated in usability testing sessions. The mean score on the SUS was 86.6 (SD = 14.0), indicating above average usability. Mean score on the ASQ was 2.5 (SD = 2.1), indicating relatively high satisfaction with the usability of the program. Qualitative analyses identified valued features of the program and recommendations for further improvements.
Conclusions:
Cancer survivors and oncology providers reported high levels of acceptability and usability in the initial development of a web-based symptom management platform for cancer survivors. Future work will test the effectiveness of this web-based platform.
Citation
Please cite as:
Lattie EG, Bass M, Garcia SF, Phillips SM, Moreno PI, Flores AM, Smith J, Scholtens D, Barnard C, Penedo FJ, Cella D, Yanez B
Optimizing Health Information Technologies for Symptom Management in Cancer Patients and Survivors: Usability Evaluation