Accepted for/Published in: Journal of Medical Internet Research
Date Submitted: Feb 1, 2019
Date Accepted: Jul 16, 2019
Evaluating the Benefits of Blockchain Initiatives for Value-Based Care: An Extended Balanced Scorecard Framework
ABSTRACT
Background:
The potential of blockchain technology to achieve strategic goals such as value-based care is increasingly being recognized by both researchers and practitioners. Current research and practice lack comprehensive approaches to evaluate the benefits of blockchain applications.
Objective:
To develop a framework for holistically assessing the performance of blockchain initiatives in providing value-based care by extending the existing balanced scorecard (BSC) evaluation framework.
Methods:
Based on a review of the literature on value-based healthcare, blockchain technology, and methods for evaluating initiatives in disruptive technologies, we propose an extended BSC method for holistically evaluating blockchain applications in the provision of value-based healthcare. The proposed method extends the BSC framework, which has been extensively used to measure both financial and non-financial performance of organizations. The usefulness of our proposed framework is further demonstrated via a case study.
Results:
The proposed framework moves us toward a holistic evaluation of both the financial and non-financial benefits of blockchain initiatives in the context of value-based care and its provision.
Conclusions:
The proposed framework moves us toward holistic evaluation of both the financial and non-financial benefits of blockchain initiatives in the context of providing value-based care.
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Copyright
© The authors. All rights reserved. This is a privileged document currently under peer-review/community review (or an accepted/rejected manuscript). Authors have provided JMIR Publications with an exclusive license to publish this preprint on it's website for review and ahead-of-print citation purposes only. While the final peer-reviewed paper may be licensed under a cc-by license on publication, at this stage authors and publisher expressively prohibit redistribution of this draft paper other than for review purposes.