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Development of PositiveLinks:
A Smart Phone Application to Promote Linkage to Care for People with HIV
Colleen Laurence;
Erin Wispelwey;
Tabor E. Flickinger;
Marika Grabowski;
Ava Lena Waldman;
Erin Plews-Ogan;
Claire Debolt;
George Reynolds;
Wendy Cohn;
Karen Ingersoll;
Rebecca Dillingham
ABSTRACT
Background:
Linkage to and retention in HIV care are challenging, especially in the Southeastern United States. The rise in smartphone application (app) use and the potential for an app to deliver ‘just in time’ messaging provides a new opportunity to improve linkage and retention among people living with HIV (PLWH).
Objective:
We aimed to develop an app to engage, link and retain people in care. We evaluated the acceptability, feasibility, and impact of the app among users.
Methods:
App development was informed by principles of chronic disease self-management and formative interviews with PLWH. Once developed, the app was distributed to participants, and usability feedback was incorporated in subsequent iterations. We interviewed app users after 3 weeks to identify usability issues, need for training on the phone or app, and to assess acceptability. We tracked and analyzed usage of app features for the cohort over 2 years.
Results:
Seventy-seven participants used the app during the pilot study. Query response rate for the first 2 years was 47.7%. Query response declined at a rate of 0.67% per month. The community message board was the most popular feature, and 77.9% of users posted on the board at least once during the 2 years.
Conclusions:
The PositiveLinks app was feasible and acceptable among non-urban PLWH. High participation on the community message board suggests that social support from peers is important for people recently diagnosed with or returning to care for HIV.
Citation
Please cite as:
Laurence C, Wispelwey E, Flickinger TE, Grabowski M, Waldman AL, Plews-Ogan E, Debolt C, Reynolds G, Cohn W, Ingersoll K, Dillingham R
Development of PositiveLinks: A Mobile Phone App to Promote Linkage and Retention in Care for People With HIV