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Accepted for/Published in: JMIR Human Factors

Date Submitted: Aug 29, 2026
Date Accepted: Sep 17, 2026

The final, peer-reviewed published version of this preprint can be found here:

Authors’ Reply: Empathy Cuts Both Ways in Clinical AI

Bae SW, Zhang T, Chung T, Dey A

Authors’ Reply: Empathy Cuts Both Ways in Clinical AI

JMIR Hum Factors 2026;13:e110739

DOI: 10.2196/110739

PMID: 42826372

Authors' Reply: Empathy Cuts Both Ways in Clinical AI

  • Sang Won Bae; 
  • Tongze Zhang; 
  • Tammy Chung; 
  • Anind Dey

ABSTRACT

This Author Reply clarifies that our study evaluated perceived trust and emotion-adaptive explanation delivery rather than decision accuracy or appropriate reliance, and outlines future research using objective behavioral measures to examine warranted trust and reliance on clinical artificial intelligence.


 Citation

Please cite as:

Bae SW, Zhang T, Chung T, Dey A

Authors’ Reply: Empathy Cuts Both Ways in Clinical AI

JMIR Hum Factors 2026;13:e110739

DOI: 10.2196/110739

PMID: 42826372

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