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Accepted for/Published in: JMIR Formative Research

Date Submitted: Feb 10, 2026
Date Accepted: Jun 12, 2026

The final, peer-reviewed published version of this preprint can be found here:

Real-World Implementation and Evaluation of a Digitally Enabled Care Pathway to Improve Depression Management in Primary Care: Controlled Pre-Post Analysis of the Pathway Platform

Khatib R, Blair C, McCue M, Fehnert B, King J, Zaki L, Chrones L, Roy A, Martin M, Donovan R, Ingle M, Guzman I, Kemp D

Real-World Implementation and Evaluation of a Digitally Enabled Care Pathway to Improve Depression Management in Primary Care: Controlled Pre-Post Analysis of the Pathway Platform

JMIR Form Res 2026;10:e93024

DOI: 10.2196/93024

Real-World Implementation and Evaluation of a Digitally Enabled Care Pathway to Improve Depression Management in Primary Care: A Controlled Pre−Post Analysis of the Pathway Platform

  • Rasha Khatib; 
  • Christopher Blair; 
  • Maggie McCue; 
  • Ben Fehnert; 
  • James King; 
  • Lara Zaki; 
  • Lambros Chrones; 
  • Anit Roy; 
  • Michael Martin; 
  • Ramona Donovan; 
  • Marybeth Ingle; 
  • Iridian Guzman; 
  • David Kemp

ABSTRACT

Background:

Measurement-based care (MBC) and shared decision-making (SDM) can improve clinical outcomes for patients with major depressive disorder (MDD) in primary care. However, primary care providers often have limited time to administer patient-reported outcome measures recommended for MBC. Digital health tools like the Pathway Platform can help facilitate MBC and patient-provider engagement, aiding enhanced SDM.

Objective:

The primary objective was to assess whether implementation of Pathway Platform improves adherence to MBC practices in primary care clinics compared with standard care. Secondary objectives included whether implementation of Pathway Platform improves additional clinical process measures and MDD remission and response.

Methods:

This real-world, longitudinal implementation study screened participants aged ≥18 years with MDD who started an antidepressant or switched within 3 months in primary care clinics in Illinois. Data were collected 6 months retrospectively (from the preimplementation period) using electronic health records (EHRs) and manual chart reviews (control cohort), and 6 months prospectively (postimplementation, conducted 2021 to 2023) using EHRs, manual chart reviews, and the Pathway Platform mobile app (Pathway cohort). Primary outcome was proportion of participants with ≥2 completed 9-Item Patient Health Questionnaires (PHQ-9s) at 6 months. Secondary outcomes included healthcare resource utilization, patient-provider engagement (13-Item Patient Activation Measure [PAM-13]), and overall functioning (Work and Social Adjustment Scale [WSAS]). Exploratory outcomes included cognitive functioning (5-Item Perceived Deficits Questionnaire–Depression [PDQ-D-5]) and MDD symptom improvement.

Results:

The control cohort had 90 participants (58% female), and the Pathway cohort had 89 (80% female). A significantly higher proportion of Pathway cohort participants completed ≥2 PHQ-9s compared with control cohort participants (19% [n=17] vs 12% [n=11]; P=.01). All Pathway cohort participants completed ≥1 PHQ-9 assessment, and 45% (n=40) of participants opened the app at least once per week. Pathway participants were significantly less likely than controls to have behavioral health referrals (9% [n=8] vs 23% [n=21]; P=.01). Patient-provider engagement assessed using PAM-13 showed significant improvement from baseline to 6 months among Pathway participants (n=54; median change from baseline 4 [IQR 0 to 9.2, 95% CI 0 to 4.9]; P=.0004). Median change from baseline to last available scores for WSAS (–4.0 [IQR –9 to 1]; P<.0001) and PDQ-D-5 (–2 [IQR –6 to 0]; P<.0001) showed improvement among patients in the Pathway cohort. Median PHQ-9 total score at 6 months was significantly lower in the Pathway cohort than the control cohort (6.5 [IQR 3.0 to 12.5] vs 17.0 [IQR 14.5 to 20.0]; P=.02), indicating improvement in MDD symptoms.

Conclusions:

The Pathway Platform significantly improved PHQ-9 completion rates, patient-provider engagement (improved PAM-13 scores), and clinical outcomes for MDD, with fewer behavioral health referrals. These findings suggest that use of Pathway Platform supports improved MBC, offering a promising tool to improve MDD outcomes in primary care settings. Clinical Trial: ClinicalTrials.gov NCT04891224; https://clinicaltrials.gov/ct2/show/NCT04891224 International Registered Report Identifier: DERR1-10.2196/43788


 Citation

Please cite as:

Khatib R, Blair C, McCue M, Fehnert B, King J, Zaki L, Chrones L, Roy A, Martin M, Donovan R, Ingle M, Guzman I, Kemp D

Real-World Implementation and Evaluation of a Digitally Enabled Care Pathway to Improve Depression Management in Primary Care: Controlled Pre-Post Analysis of the Pathway Platform

JMIR Form Res 2026;10:e93024

DOI: 10.2196/93024

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