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Accepted for/Published in: Journal of Medical Internet Research

Date Submitted: Jan 8, 2026
Date Accepted: Sep 10, 2026

The final, peer-reviewed published version of this preprint can be found here:

Evaluation of a Clinical Protocol–Guided Chatbot to Support Telecarers in Diabetes Management: Embedded Mixed Methods Study

Ong RHS, Oh HC, Choo BP, Tan LZA, Gunn MHW, Ng JW, Teng ACC, Ong SYB, Ng AHK, Soo WYL, Lee YC, Sarim HB, Lim GC, Ibrahim JB, Kae KMY, Wu J, Liu Z, Erdt M, Md Salleh SU, Ahmad Subaidi SMB, Yusof SB, Md Johan NB, Ramdas K, Ang JS, Tay QY, Bee YM, Chen NF, Krishnaswamy P, Khoo JJC

Evaluation of a Clinical Protocol–Guided Chatbot to Support Telecarers in Diabetes Management: Embedded Mixed Methods Study

J Med Internet Res 2026;28:e91058

DOI: 10.2196/91058

PMID: 42913398

PMCID: 13693827

Warning: This is an author submission that is not peer-reviewed or edited. Preprints - unless they show as "accepted" - should not be relied on to guide clinical practice or health-related behavior and should not be reported in news media as established information.

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Per the author's request this version is not available.