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Accepted for/Published in: Journal of Medical Internet Research

Date Submitted: Dec 17, 2025
Date Accepted: Sep 10, 2026

The final, peer-reviewed published version of this preprint can be found here:

Anticipated Effects of Using a Poststroke Patient Portal for Stroke Survivors and Carers: Semistructured Interview Study

Rowland-Coomber S, Huo Z, Mustafa M, Stevens E, McKevitt C, Neate T, Chapman M, O'Connell M, Emmett ES, Bhalla A, Curcin V, Wolfe CDA, Marshall IJ, Wyatt D

Anticipated Effects of Using a Poststroke Patient Portal for Stroke Survivors and Carers: Semistructured Interview Study

J Med Internet Res 2026;28:e89787

DOI: 10.2196/89787

Enablers and barriers to digital health management post-stroke: A qualitative study exploring the anticipated effects of a patient portal for stroke survivors and carers.

  • Sophie Rowland-Coomber; 
  • Zhiqiang Huo; 
  • Mahnoor Mustafa; 
  • Eleanor Stevens; 
  • Christopher McKevitt; 
  • Timothy Neate; 
  • Martin Chapman; 
  • Matthew O'Connell; 
  • Eva S Emmett; 
  • Ajay Bhalla; 
  • Vasa Curcin; 
  • Charles D A Wolfe; 
  • Iain J Marshall; 
  • David Wyatt

ABSTRACT

Background:

Digital technologies are increasingly incorporated into long-term self-management of health conditions, yet their social impact on stroke survivors and carers remains limited.

Objective:

This study explores how stroke survivors and carers' view a web-based application (‘portal’) that allows patients to access and contribute up-to-date information about their health and care post-stroke, and how this might impact their self-management practices.

Methods:

Through 27 semi-structured interviews with stroke survivors (n=21) and carers (n=6), we explore the enablers and barriers to the adoption and utility of a portal for stroke survivors. Through a thematic analysis, four themes were revealed (i), portals as empowering through improved stroke knowledge and enhanced self-management; (ii), burdens of portal use, particularly for carers concerned about additional responsibilities; (iii), hesitancy about portal use, especially with regards to data tracking recovery; (iv), community building and connection with others experiencing similar post-stroke issues.

Results:

These findings recognise how social positions shape digital health experiences. Young stroke survivors sought age-appropriate peer connections, while carers worried about additional workload. Family members often lacked understanding of stroke impacts, suggesting portals could facilitate better communication about invisible and complex disabilities.

Conclusions:

These insights inform patient-centred digital health design, emphasising the need for meaningful support rather than simply digitising existing data and services.


 Citation

Please cite as:

Rowland-Coomber S, Huo Z, Mustafa M, Stevens E, McKevitt C, Neate T, Chapman M, O'Connell M, Emmett ES, Bhalla A, Curcin V, Wolfe CDA, Marshall IJ, Wyatt D

Anticipated Effects of Using a Poststroke Patient Portal for Stroke Survivors and Carers: Semistructured Interview Study

J Med Internet Res 2026;28:e89787

DOI: 10.2196/89787

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