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Accepted for/Published in: JMIR Human Factors

Date Submitted: Mar 19, 2025
Date Accepted: Oct 10, 2025
Date Submitted to PubMed: Oct 15, 2025

The final, peer-reviewed published version of this preprint can be found here:

Perspectives of Older Adults on Assistive Technology: Qualitative Study

Jaana M, Lévesque Ryan M, Tamim H, Riachy E, Paré G

Perspectives of Older Adults on Assistive Technology: Qualitative Study

JMIR Hum Factors 2025;12:e74214

DOI: 10.2196/74214

PMID: 41222704

PMCID: 12608056

A Qualitative Study of Older Adults’ Perspectives on Assistive Technology: Yes but No Thanks!

  • Mirou Jaana; 
  • Maude Lévesque Ryan; 
  • Haitham Tamim; 
  • Edward Riachy; 
  • Guy Paré

ABSTRACT

Background:

The aging population presents challenges for healthcare systems, with assistive technologies (ATs) like telemonitoring, fall detection, and self-monitoring devices offering potential solutions. However, successful implementation relies on older adults’ acceptance, which remains poorly understood, particularly among non-users.

Objective:

This study explores older adults’ perceptions of ATs, including perceived benefits, adoption barriers, and factors influencing willingness to use these technologies.

Methods:

A qualitative study was conducted with 31 participants (aged 65+) residing in different environments and with varying levels of health and care needs. Data were collected through six focus groups and six in-depth interviews, then analyzed thematically using NVivo software.

Results:

Seven themes emerged: 1) Limited familiarity, with greater recognition of fall detection and self-monitoring devices compared to telemonitoring; 2) Perceived benefits, include safety, independence, and chronic disease management; 3) Key concerns include usability, cost, reliability, privacy, and psychological impacts; 4) Suggested improvements comprise user-friendly designs and training programs; 5) Contextual influences identified with independent older adults perceiving greater utility; 6) Strategies for promotion proposed such as media campaigns, government subsidies, and healthcare endorsements; and 7) Overall willingness to adopt ATs, driven by perceived need, social and healthcare influence, and ease of use.

Conclusions:

While ATs offer clear benefits, adoption remains limited due to usability, cost, and psychological concerns. Improving accessibility, training, and integration into healthcare services delivery may facilitate acceptance. Future research should focus on inclusive designs and policy interventions to maximize ATs' potential in aging populations.


 Citation

Please cite as:

Jaana M, Lévesque Ryan M, Tamim H, Riachy E, Paré G

Perspectives of Older Adults on Assistive Technology: Qualitative Study

JMIR Hum Factors 2025;12:e74214

DOI: 10.2196/74214

PMID: 41222704

PMCID: 12608056

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