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Accepted for/Published in: JMIR mHealth and uHealth

Date Submitted: Jan 2, 2025
Date Accepted: Oct 16, 2025

The final, peer-reviewed published version of this preprint can be found here:

Effectiveness of a Telecare-Based Intervention Program in Supporting Informal Caregivers of Community-Dwelling Older Adults in Reducing Stress Levels: Randomized Controlled Trial

Wong AKC, Bayuo J, Ng NP, Yau M, Yu KKS, Lau HC, Lin RSY, Su JJ, Hui V, Montayre J

Effectiveness of a Telecare-Based Intervention Program in Supporting Informal Caregivers of Community-Dwelling Older Adults in Reducing Stress Levels: Randomized Controlled Trial

JMIR Mhealth Uhealth 2026;14:e70791

DOI: 10.2196/70791

PMID: 41945638

Effectiveness of a telecare-based intervention programme in supporting informal caregivers of community-dwelling older adults in reducing stress levels: a randomized controlled trial

  • Arkers Kwan Ching Wong; 
  • Jonathan Bayuo; 
  • Nga Ping Ng; 
  • Matthew Yau; 
  • Ka Kit Simon Yu; 
  • Ho Ching Lau; 
  • Rose Sin Yi Lin; 
  • Jing Jing Su; 
  • Vivian Hui; 
  • Jed Montayre

ABSTRACT

Background:

Besides healthcare professionals, informal caregivers play an important role in supporting community-dwelling older adults in daily living. Digital technologies have the potential to offer informal caregivers immediate caregiving knowledge, enabling them to provide high-quality care to their loved ones from the comfort of home. This, in turn, can alleviate caregiving stress levels.

Objective:

The aim of this study was to develop a telecare-based intervention programme, with the collaborative efforts of a health-social team, to alleviate stress levels and the caregiving burden, while enhancing self-efficacy, reducing depression levels, and improving the quality of life of informal caregivers of community-dwelling older adults.

Methods:

This is a randomized controlled trial. The subjects were informal caregivers who had provided care to an adult aged ≥60 for at least 4 hours per week for at least 3 months. The intervention group received a 3-month programme comprising three intervention components: online nurse case management supported by a health and social care team, an online resource centre, and a discussion forum. The control group received the usual care, namely, six face-to-face, group education sessions in a community centre. Data were collected at two time points – pre-intervention (T1) and post-intervention (T2). The primary outcome was stress levels, and secondary outcomes were self-efficacy, depression levels, quality of life, and caregiving burden.

Results:

Of the 94 potential community-dwelling older adults assessed for eligibility, 75 eligible participants were randomized into the intervention (n=38) or control group (n=37). The intervention group had a statistically significant higher level of self-efficacy (t=1.98, p=.043) and lower level of depression (t=-2.24, p=.032) than the control group. Within-group effects were also observed in perceived stress level, self-efficacy level, depressive level, mental component of quality of life, and caregiving burden in the intervention group from T1 to T2.

Conclusions:

Governments worldwide have put much effort into supporting older people, but the needs of primary caregivers of older adults are invariably neglected. This study holds significant value for policymakers and healthcare professionals as it provides valuable insights into the effectiveness of employing a health-social partnership team using telecare delivery methods to support caregivers. The findings indicate that such an intervention led to significant improvements in the physical and psychological well-being of caregivers. This, in turn, can have a positive impact on their ability to fulfil their caregiving responsibilities over the long term. Clinical Trial: ClinicalTrials.gov NCT05636982; https://clinicaltrials.gov/study/NCT05636982


 Citation

Please cite as:

Wong AKC, Bayuo J, Ng NP, Yau M, Yu KKS, Lau HC, Lin RSY, Su JJ, Hui V, Montayre J

Effectiveness of a Telecare-Based Intervention Program in Supporting Informal Caregivers of Community-Dwelling Older Adults in Reducing Stress Levels: Randomized Controlled Trial

JMIR Mhealth Uhealth 2026;14:e70791

DOI: 10.2196/70791

PMID: 41945638

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