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Accepted for/Published in: Journal of Medical Internet Research

Date Submitted: Oct 11, 2024
Open Peer Review Period: Oct 15, 2024 - Dec 10, 2024
Date Accepted: Feb 18, 2025
(closed for review but you can still tweet)

The final, peer-reviewed published version of this preprint can be found here:

Agreements and Disagreements Between Professionals and Users About the Experience of a Telehealth Service for HIV Pre-Exposure Prophylaxis (TelePrEP): Qualitative Interview Study

Santos LAd, Deus LFAd, Unsain RF, Leal AF, Grangeiro A, Couto MT

Agreements and Disagreements Between Professionals and Users About the Experience of a Telehealth Service for HIV Pre-Exposure Prophylaxis (TelePrEP): Qualitative Interview Study

J Med Internet Res 2025;27:e67445

DOI: 10.2196/67445

PMID: 40173449

PMCID: 12004024

Agreements and disagreements between professionals and users about the experience of a telehealth service for HIV pre-exposure prophylaxis (telePrEP) in Brazil: a qualitative study

  • Lorruan Alves dos Santos; 
  • Luiz Fábio Alves de Deus; 
  • Ramiro Fernandez Unsain; 
  • Andrea Fachel Leal; 
  • Alexandre Grangeiro; 
  • Marcia Thereza Couto

ABSTRACT

Background:

Background:

Men who have sex with men face high HIV prevalence globally. In Brazil, the prevalence among MSM is over 15%. Strategies such as pre-exposure prophylaxis (PrEP) are crucial to reduce HIV transmission. However, barriers such as stigma, low-risk perception, and logistical challenges in attending regular clinical appointments hinder broader PrEP coverage and adherence.

Objective:

Objective:

We analyzed the perceptions and experiences of users and healthcare professionals about PrEP clinical follow-up via asynchronous remote consultations (telePrEP) of five PrEP services in three Brazilian regions (Southeast, South, and Northeast).

Methods:

Methods:

We interviewed 19 users, primarily cisgender men, and six healthcare professionals. The interviews addressed motivations and experiences with in-person and remote PrEP and were thematically analyzed using the QSR Nvivo® software.

Results:

Results:

Our study highlights the divergence in perceptions between PrEP users and healthcare professionals regarding telemedicine, emphasizing its potential to enhance autonomy while raising concerns about care quality. Users, primarily cisgender men, positively evaluated telePrEP and highlighted practicality, autonomy, and reduced stigma as benefits of telePrEP. They reported less embarrassment when sharing personal information remotely and the convenience of avoiding frequent trips to healthcare facilities. Healthcare professionals, on the other hand, expressed concerns about losing a bond with patients and potentially reducing the quality of care due to the lack of face-to-face interactions.

Conclusions:

Conclusions:

The successful implementation of telehealth services for PrEP must account for the differing perspectives of users and healthcare professionals to ensure comprehensive and inclusive care. Our findings underscore the need for further research beyond large urban centers in Brazil to capture diverse socioeconomic contexts and to strengthen healthcare professionals' training, equipping them to address the unique challenges of PrEP care effectively.


 Citation

Please cite as:

Santos LAd, Deus LFAd, Unsain RF, Leal AF, Grangeiro A, Couto MT

Agreements and Disagreements Between Professionals and Users About the Experience of a Telehealth Service for HIV Pre-Exposure Prophylaxis (TelePrEP): Qualitative Interview Study

J Med Internet Res 2025;27:e67445

DOI: 10.2196/67445

PMID: 40173449

PMCID: 12004024

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