Accepted for/Published in: JMIR Formative Research
Date Submitted: Sep 20, 2024
Open Peer Review Period: Sep 20, 2024 - Nov 15, 2024
Date Accepted: Jan 22, 2025
(closed for review but you can still tweet)
Usability Testing to Improve the User Interface and Guide the Development of Effective Training Material for a Clinical Research Recruitment and Retention Dashboard
ABSTRACT
Background:
Clinical trial success depends on efficient participant recruitment and retention, yet low enrollment and high attrition remain persistent challenges. To address these issues, we developed RecruitGPS, a scalable dashboard that provides investigators with timely data to improve subject participation and recruitment outcomes.
Objective:
This paper examines the design and effectiveness of RecruitGPS, a tool designed to monitor participant enrollment throughout the clinical trial recruitment lifecycle
Methods:
RecruitGPS was prototyped using Microsoft Excel for its accessibility and rapid deployment. The tool integrates with existing databases like REDCap, simplifying data import and analysis. We evaluated the dashboard effectiveness using a mixed method approach, with 12 clinical researchers.
Results:
The study was funded in September 2022, with data collection, completed in August 2024, revealed an average System Usability Scale score of 73.75 and 91.7% of participants rating the dashboard’s efficiency at 4 or 5 (out of 5). The presence of 25% detractors in Net Promoter Score indicates the need for improvements to the overall user experience.
Conclusions:
RecruitGPS enhances decision-making throughout the recruitment process, offering significant potential to improve clinical trial efficiency and ensure the validity of study outcomes.
Citation
Request queued. Please wait while the file is being generated. It may take some time.
Copyright
© The authors. All rights reserved. This is a privileged document currently under peer-review/community review (or an accepted/rejected manuscript). Authors have provided JMIR Publications with an exclusive license to publish this preprint on it's website for review and ahead-of-print citation purposes only. While the final peer-reviewed paper may be licensed under a cc-by license on publication, at this stage authors and publisher expressively prohibit redistribution of this draft paper other than for review purposes.