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Understanding Patient Portal Uses and Needs: A Cross-Sectional Study in a State Fair Setting
Sripriya Rajamani;
Robin Austin;
Chelsea Richwine;
Malin Britt Lalich;
Madhur Thakur;
Camille Summers;
Yasmin Odowa;
Ratchada Jantraporn;
Jenna Marquard
ABSTRACT
This study identified uses of twenty-two features and data/functionalities needs in patient portals that enable online access to medical records. Data collected at a Midwestern State Fair indicates that while most participants used patient portals, use and desirability of specific features varied widely. Identified needs for enhanced data access, portal functionality, and usability can be used to inform effective patient portal design.
Citation
Please cite as:
Rajamani S, Austin R, Richwine C, Lalich MB, Thakur M, Summers C, Odowa Y, Jantraporn R, Marquard J
Understanding Patient Portal Uses and Needs: Cross-Sectional Study in a State Fair Setting