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Accepted for/Published in: JMIR Medical Education

Date Submitted: Jun 20, 2024
Open Peer Review Period: Jun 21, 2024 - Aug 16, 2024
Date Accepted: Mar 18, 2025
(closed for review but you can still tweet)

The final, peer-reviewed published version of this preprint can be found here:

Assessing ChatGPT’s Capability as a New Age Standardized Patient: Qualitative Study

Cross J, Kayalackakom T, Robinson RE, Vaughans A, Sebastian R, Hood R, Lewis C, Devaraju S, Honnavar P, Naik S, Joseph J, Anand N, Mohammed A, Johnson A, Cohen E, Adeniji T, Nnenna Nnaji A, George J

Assessing ChatGPT’s Capability as a New Age Standardized Patient: Qualitative Study

JMIR Med Educ 2025;11:e63353

DOI: 10.2196/63353

PMID: 40393017

PMCID: 12111480

The Digital Shift: Assessing ChatGPT’s Capability as a New Age Standardized Patient – A Qualitative Study

  • Joseph Cross; 
  • Tarron Kayalackakom; 
  • Raymond E Robinson; 
  • Andrea Vaughans; 
  • Roopa Sebastian; 
  • Ricardo Hood; 
  • Courtney Lewis; 
  • Sumanth Devaraju; 
  • Prasanna Honnavar; 
  • Sheetal Naik; 
  • Jillwin Joseph; 
  • Nikilish Anand; 
  • Abdalla Mohammed; 
  • Asjah Johnson; 
  • Eliran Cohen; 
  • Teniola Adeniji; 
  • Aisling Nnenna Nnaji; 
  • Julia George

ABSTRACT

Background:

Standardized patients (SPs) have been crucial in medical education, offering realistic patient interactions to students. Despite their benefits, SP training is resource-intensive, and access can be limited. Advances in artificial intelligence, particularly with large language models like ChatGPT, present new opportunities for virtual SPs, potentially addressing these limitations.

Objective:

To assess medical students' perceptions and experiences of using ChatGPT as a standardized patient (SP) and to evaluate ChatGPT’s effectiveness in performing as a virtual SP in a medical school setting.

Methods:

This qualitative study, approved by the AUA Institutional Review Board (IRB), involved nine students (five female, four male, ages 22-48) from the American University of Antigua (AUA) College of Medicine. Students were observed during a live role-play, interacting with ChatGPT as an SP using a predetermined prompt. A structured 15-question survey was administered before and after the interaction. Thematic analysis was conducted on the transcribed and coded responses, with inductive category formation.

Results:

Thematic analysis identified key themes pre-interaction including: technology limitations (e.g., prompt engineering difficulties), learning efficacy (e.g., potential for personalized learning, reduced interview stress), verisimilitude (e.g., absence of visual cues), and trust (e.g., concerns about AI accuracy). Post-interaction, students noted improvements in prompt engineering, some alignment issues (e.g., limited responses on sensitive topics), maintained learning efficacy (e.g., convenience, repetition), and continued verisimilitude challenges (e.g., lack of empathy and non-verbal cues). No significant trust issues were reported post-interaction. Despite some limitations, students found ChatGPT a valuable supplement to traditional SPs, enhancing practice flexibility and diagnostic skills.

Conclusions:

ChatGPT can effectively augment traditional SPs in medical education, offering accessible, flexible practice opportunities. However, it cannot fully replace human SPs due to limitations in verisimilitude and prompt engineering challenges. Integrating prompt engineering into medical curricula and continuous advancements in artificial intelligence (AI) are recommended to enhance the utility of virtual SPs.


 Citation

Please cite as:

Cross J, Kayalackakom T, Robinson RE, Vaughans A, Sebastian R, Hood R, Lewis C, Devaraju S, Honnavar P, Naik S, Joseph J, Anand N, Mohammed A, Johnson A, Cohen E, Adeniji T, Nnenna Nnaji A, George J

Assessing ChatGPT’s Capability as a New Age Standardized Patient: Qualitative Study

JMIR Med Educ 2025;11:e63353

DOI: 10.2196/63353

PMID: 40393017

PMCID: 12111480

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