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Accepted for/Published in: JMIR Human Factors

Date Submitted: Mar 21, 2024
Date Accepted: Oct 14, 2024

The final, peer-reviewed published version of this preprint can be found here:

Older Adults’ Perspectives and Experiences With Digital Health in Singapore: Qualitative Study

Leong QY, Lee VV, Ng WY, Vijayakumar S, Lau NY, Mauritzon I, Blasiak A, Ho D

Older Adults’ Perspectives and Experiences With Digital Health in Singapore: Qualitative Study

JMIR Hum Factors 2024;11:e58641

DOI: 10.2196/58641

PMID: 39527787

PMCID: 11589501

Older adults’ perspectives and experiences with digital health in Singapore: A qualitative study

  • Qiao Ying Leong; 
  • V Vien Lee; 
  • Wei Ying Ng; 
  • Smrithi Vijayakumar; 
  • Ni Yin Lau; 
  • Ingela Mauritzon; 
  • Agata Blasiak; 
  • Dean Ho

ABSTRACT

Background:

Technology usage among older adults is increasingly common. However, only a small fraction of them uses it for health-related purposes.

Objective:

This study seeks to understand the perspectives of, and the experiences with digital health (DH) among the older adults in Singapore.

Methods:

16 participants (age range = 60-80 years; 11 females) were interviewed for approximately an hour (range = 27 - 64 minutes) about their health, DH usage and DH experiences. The interviews were recorded, transcribed verbatim and thematically analysed.

Results:

Five main themes emerged from the interview: support towards DH literacy, credibility, cost and benefit considerations, intrinsic drive to be healthy, and telehealth. Older adults need support in familiarising themselves with DH. When considering DH options, older adults often relied on credible sources and preferred DH to be free. Monetary incentives were brought up as motivators. The intrinsic drive to live longer and healthily was expressed to be a huge encouragement to use DH to help obtain health-related knowledge and achieve healthy living goals. The idea of telehealth was also appealing among the older adults but was seen to be more suited for individuals who have issues accessing a physical clinic.

Conclusions:

Our findings offer insights on the various aspects that matter to older adults in the adoption of DH, which in turn can help reshape their health-seeking behaviour and lifestyle. As such, policymakers, and DH implementors are encouraged to take these into considerations and align their strategies accordingly.


 Citation

Please cite as:

Leong QY, Lee VV, Ng WY, Vijayakumar S, Lau NY, Mauritzon I, Blasiak A, Ho D

Older Adults’ Perspectives and Experiences With Digital Health in Singapore: Qualitative Study

JMIR Hum Factors 2024;11:e58641

DOI: 10.2196/58641

PMID: 39527787

PMCID: 11589501

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